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If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data.\n\nIncident start time: 00:25 UTC September 27, 2026\nIncident end time: 01:00 UTC September 27, 2026\n\nPreliminary root cause: An issue with our third-party cloud platform caused impact to multiple Snowflake services and features. We have engaged with our third-party for further details.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.","impact":"critical","timestamp":"Sep \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e02:15\u003c/var\u003e - \u003cvar data-var='time'\u003e03:16\u003c/var\u003e UTC"},{"code":"g8td4vy3qjk7","name":"INC20000237","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. Most impact was resolved by 22:59 UTC, with the remaining backlog for scheduled and serverless task execution fully clearing by 23:43 UTC. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data, and may have been unable to connect to Snowflake via private connectivity, such as AWS PrivateLink. Additionally, they may have been unable to continuously stream data into Snowflake using Snowpipe Streaming, and customers using scheduled or serverless tasks may have experienced delayed task execution.\n\nIncident start time: 22:35 UTC September 25, 2026\nIncident end time: 23:43 UTC September 25, 2026\n\nPreliminary root cause: Our internal metadata database infrastructure in the affected region became unavailable, resulting in connectivity failures across multiple Snowflake services.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.","impact":"critical","timestamp":"Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e00:20\u003c/var\u003e UTC"},{"code":"8c1snlr8gskb","name":"INC20000217","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the affected deployments may have experienced performance degradation or issues logging into Snowflake, including delayed sign-ins, and SSO login loops.\n\nIncident start time: 22:22 UTC September 13, 2026\nIncident end time: 05:18 UTC September 14, 2026\n\nPreliminary root cause: An update intended to improve authentication handling caused a subset of single sign-on (SSO) sign-in attempts across multiple regions to fail or loop, preventing affected users from logging in to Snowflake.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e04:48\u003c/var\u003e - \u003cvar data-var='time'\u003e06:09\u003c/var\u003e UTC"},{"code":"x3f2pxm6l9zw","name":"INC20000213","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to sign in to Snowsight, and may have receive an error message such as \"Something went wrong.\" This issue was intermittent and did not affect all users; affected users may also have experienced issues executing queries or managing data.\n\nIncident start time: 05:00 UTC September 11, 2026\nIncident end time: 11:15 UTC September 11, 2026\n\nPreliminary root cause: A configuration update to infrastructure components responsible for authorizing incoming network traffic caused the components to restrict this traffic.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.","impact":"critical","timestamp":"Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e07:18\u003c/var\u003e - \u003cvar data-var='time'\u003e13:19\u003c/var\u003e UTC"},{"code":"wkhkwq8lfmb2","name":"INC20000211","message":"Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 21:26 UTC September 09, 2026\nIncident end time: 21:55 UTC September 09, 2026\n\nPreliminary root cause: A subset of our metadata database infrastructure became unavailable, resulting in failures across multiple Snowflake services.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.","impact":"critical","timestamp":"Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e21:53\u003c/var\u003e - \u003cvar data-var='time'\u003e23:51\u003c/var\u003e UTC"},{"code":"fl9tkpj8d7hk","name":"INC20000199","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 07:00 UTC September 04, 2026\nIncident end time: 08:30 UTC September 04, 2026\n\nPreliminary root cause: A configuration update to infrastructure components responsible for authorizing incoming network traffic caused the components to restrict this traffic.\n\nA root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.","impact":"critical","timestamp":"Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e07:34\u003c/var\u003e - \u003cvar data-var='time'\u003e10:10\u003c/var\u003e UTC"},{"code":"847dlygl25yb","name":"INC20000190","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to sign in to Snowflake Cowork, and may have seen a message indicating that sign-in was unsuccessful. All other Snowflake features were not impacted.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 00:00 UTC September 01, 2026\nIncident end time: 11:55 UTC September 01, 2026\n\nPreliminary root cause: An update to the underlying database objects responsible for managing CoWork sign-on mechanisms experienced a configuration error which resulted in the symptoms observed.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:58\u003c/var\u003e - \u003cvar data-var='time'\u003e13:50\u003c/var\u003e UTC"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"09f44bx0y6lj","name":"INC20000188","message":"Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have been unable to access or use multiple core Snowflake services and features, including signing in to Snowsight, executing queries, loading and unloading data, and using Snowpark Container Services. Some customers may have also experienced delays with Snowpipe Streaming ingestion and elevated error rates when accessing Snowsight.\n\nThe majority of impact was resolved at 17:25 UTC; however, some customers may have continued to experience some residual errors or increased latency until approximately 18:10 UTC.\n\nIncident start time: 16:58 UTC August 31, 2026\nIncident end time: 18:10 UTC August 31, 2026\n\nPreliminary root cause: A recent configuration change degraded backend processing due to a compatibility issue with how the affected systems handled requests. As a result, the infrastructure experienced resource contention and subsequent impact to multiple Snowflake services and features.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"critical","timestamp":"Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e17:20\u003c/var\u003e - \u003cvar data-var='time'\u003e19:44\u003c/var\u003e UTC"},{"code":"9p16kxkml7v2","name":"INC20000150","message":"Current status: We've received an update from our third-party cloud provider that improvement for resource availability in this region is now projected by the end of October. In the meantime, we’re continuing our efforts to reduce virtual warehouse provisioning times, building on measures that have already shown improvement. In parallel, we’re preserving available compute resources and continuing to closely coordinate with our third-party cloud provider on resource availability updates in the specified region. Resource availability continues to vary with demand, and provisioning delays or failures may still occur. We’ll provide another update within 7 days.\n\nCustomer experience: Over the past few weeks, we've seen periods of fewer failures as we continue working to preserve available compute resources. However, resource availability at our third-party cloud provider remains constrained. Customers in the specified region may still encounter failures, timeouts, or delays when running Snowpark Container Services workloads, including starting or resuming Notebooks and provisioning or resuming compute pools.\n\nCreating additional workloads in new accounts adds to demand for these limited resources. Customers setting up Snowpark Container Services services or jobs, or Openflow runtimes, in those accounts may therefore encounter more frequent provisioning failures or be unable to complete setup.\n\nCustomers using second generation (Gen2) warehouses may also continue to experience delays or intermittent failures when starting or resuming their warehouses, which can extend query run times or delay completion of data pipelines.\n\nETA: Our third-party cloud platform provider remains committed to making additional compute resources available, which are now projected to be ready by late-October. We'll provide an updated ETA if that timeline changes.\n\nWorkaround: Customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.\n\nCustomers experiencing virtual warehouse resume delays can migrate affected warehouses to first generation (Gen1) using ALTER WAREHOUSE  SET GENERATION = '1';. Gen1 warehouses are not affected by this capacity constraint. This is a short-term mitigation; Gen1 capacity is limited and performance characteristics may differ.\n\nThere are currently no general workarounds available for Snowpark Container Services compute pool impact. Customers with specific compute pool failures should contact Snowflake Support for case-by-case assistance.\n\nIncident start time: 08:41 UTC August 09, 2026\n\nPreliminary root cause: A third-party cloud platform experienced constrained compute capacity, causing limited availability of compute resources for Snowpark Container Services and delays or failures when provisioning or resuming virtual warehouses in the specified region.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:07\u003c/var\u003e UTC"},{"code":"7wg7mlfgzdyr","name":"INC20000182","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have experienced connectivity issues when attempting to connect to Snowflake via private connectivity solutions, such as PrivateLink. Affected users may have encountered connection errors or timeouts.\n\nIncident start time: 18:21 UTC August 27, 2026\nIncident end time: 19:34 UTC August 27, 2026\n\nPreliminary root cause: A recent change intended to improve load balancer infrastructure health checks inadvertently introduced a configuration issue, which affected how private connectivity traffic was processed and resulted in connection failures. Once identified, we cycled the unhealthy infrastructure, restoring service.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e19:05\u003c/var\u003e - \u003cvar data-var='time'\u003e20:26\u003c/var\u003e UTC"},{"code":"3s0hdzy30jww","name":"INC20000175","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have been unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions were not impacted.\n\nWorkaround: There were no available workarounds for this issue.\n\nIncident start time: 03:09 UTC August 25, 2026\nIncident end time: 04:05 UTC August 25, 2026\n\nPreliminary root cause: A third-party cloud platform experienced a virtual machine service issue, which caused infrastructure connectivity problems affecting Snowflake services in the region.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"critical","timestamp":"Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e03:53\u003c/var\u003e - \u003cvar data-var='time'\u003e04:35\u003c/var\u003e UTC"},{"code":"mhntf8gmn065","name":"INC20000173","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have been unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication.\n\nIncident start time: 14:47 UTC August 24, 2026\nIncident end time: 17:21 UTC August 24, 2026\n\nPreliminary root cause: A system configuration change caused an outdated application version to be deployed, resulting in authentication session failures. Once identified, the configuration was corrected to restore the proper application version.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e16:22\u003c/var\u003e - \u003cvar data-var='time'\u003e18:03\u003c/var\u003e UTC"},{"code":"n54hrszdq7h7","name":"INC20000168","message":"Current status: The third-party cloud platform confirmed that the mitigation was complete, and its automated recovery system appears to have initiated. We independently monitored the environment and verified that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Other connection methods were unaffected.\n\nIncident start time: 13:25 UTC August 20, 2026\nIncident end time: 14:10 UTC August 20, 2026\n\nPreliminary root cause: A third-party cloud platform experienced a virtual networking infrastructure issue, preventing customers from connecting to Snowflake via private connectivity solutions, such as PrivateLink. While we suspect that this issue may be a recurrence of a third-party cloud platform virtual networking problem, we remain closely engaged with our third-party cloud platform as they perform their own investigation into the underlying root cause of the issue.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 10 business days.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:47\u003c/var\u003e - \u003cvar data-var='time'\u003e15:43\u003c/var\u003e UTC"},{"code":"yk5sqhcjp266","name":"INC20000163","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified regions may have experienced issues with AI and ML functionality. Specifically, when using Cortex Code in Snowsight, customers may have seen the following: “Internal Server error: You may need to start a new chat.” All other Snowflake features were not impacted.\n\nIncident start time: 11:20 UTC August 18, 2026\nIncident end time: 13:45 UTC August 18, 2026\n\nPreliminary root cause: Resource exhaustion in the compute infrastructure caused container scheduling failures, resulting in AI and ML functionality becoming unavailable.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:58\u003c/var\u003e - \u003cvar data-var='time'\u003e14:51\u003c/var\u003e UTC"},{"code":"v8nyb5fhd95v","name":"INC20000158","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may be unable to access or use Snowsight and may observe \"503 Service Unavailable\" errors.\n\nIncident start time: 17:05 UTC August 14, 2026\nIncident end time: 18:12 UTC August 14, 2026\n\nPreliminary root cause: A routine system configuration change intended to optimize performance caused elevated latency in the metadata layer, resulting in service disruptions. Once identified, the configuration was reverted and affected service infrastructure was restarted to restore service.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"critical","timestamp":"Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e17:29\u003c/var\u003e - \u003cvar data-var='time'\u003e19:35\u003c/var\u003e UTC"},{"code":"ylfhrtlppdlt","name":"INC20000157","message":"Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have experienced intermittent authentication failures and \"service unavailable\" errors between approximately 14:20 and 14:45 UTC.\n\nIncident start time: 14:20 UTC August 14, 2026\nIncident end time: 14:45 UTC August 14, 2026\n\nPreliminary root cause: A service infrastructure layer supporting authentication and session initiation for Snowsight entered an unhealthy state, causing login failures and service disruptions.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"critical","timestamp":"Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e15:19\u003c/var\u003e - \u003cvar data-var='time'\u003e16:28\u003c/var\u003e UTC"},{"code":"j7drswl3ssy7","name":"INC20000139","message":"Current status: We've confirmed that this issue has been resolved, and we have monitored the environment to confirm that the affected functionality is now working as expected. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have been intermittently unable to use CoCo services through Snowsight. Users may have seen an \"Internal Server Error\" when interacting with the service. All other Snowflake features were not impacted.\n\nIncident start time: 11:40 UTC August 05, 2026\nIncident end time: 15:00 UTC August 05, 2026\n\nPreliminary root cause: An underlying system component supporting Cortex services experienced failures due to connectivity issues with the file system, resulting in intermittent customer impact.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e14:41\u003c/var\u003e - \u003cvar data-var='time'\u003e15:49\u003c/var\u003e UTC"},{"code":"xfv4kdj30rcb","name":"INC20000129","message":"Current status: We've confirmed that this issue has been resolved, and we have monitored the environment to confirm that the affected functionality is now working as expected. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have been unable to start, resume, or manage virtual warehouses. The impact occurred during the periods of 13:33 to 15:20 UTC, and 16:05 to 16:36 UTC on August 03, 2026. Virtual warehouses may have appeared as stuck in the associated state. Existing warehouses that were already running may have been unaffected. Customers may also have seen queued or delayed queries for workloads running on affected warehouses. Additionally, some serverless tasks may have experienced residual queuing or failures until the backlog of requests which accumulated during the impact windows was processed.\n\nIncident start time: 13:33 UTC August 03, 2026\nIncident end time: 16:36 UTC August 03, 2026\n\nPreliminary root cause: A Cloud Services component responsible for virtual warehouse management became unhealthy. This caused failures in the internal workflows used to allocate and manage compute resources for warehouse start and resume operations, resulting in customer impact.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"critical","timestamp":"Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e14:11\u003c/var\u003e - \u003cvar data-var='time'\u003e20:58\u003c/var\u003e UTC"},{"code":"ns7hfk8pbqfy","name":"INC20000128","message":"Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.\n\nCustomer experience: Customers hosted in the specified region may have experienced intermittent Snowsight login failures, elevated page load times, or session timeouts when accessing the web interface. Affected users may encounter errors such as \"Failed to fetch\" and \"Execution failed\", or HTTP 503 Service Unavailable messages. The issue was intermittent and did not affect all users or login attempts simultaneously; retrying failed requests generally results in successful connection. \n\nAlthough initial indications were that this issue was affecting multiple deployments, subsequent investigation demonstrated the issue was restricted to the AWS - Asia Pacific (Tokyo) region.\n\nIncident start time: 00:53 UTC August 03, 2026\nIncident end time: 06:15 UTC August 03, 2026\n\nPreliminary root cause: An update intended to improve the efficiency of connection handling at the network routing layer was identified and rolled back to restore service.\n\nA root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:53\u003c/var\u003e - \u003cvar data-var='time'\u003e08:15\u003c/var\u003e UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-08-01T00:00:00Z","end_time":"2026-10-31T23:59:59Z"}