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COMMUNITY SUPPORT STATUS API

All Systems Operational

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Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - GovCloud (US-West) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - US West (Commercial Gov - Oregon) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Canada (Central) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - US East (Ohio) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - US East (N. Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - GovCloud (US-East) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS GovCloud - DoD Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - South America (São Paulo) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Ireland) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Paris) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Zürich) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Frankfurt) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Stockholm) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Africa (Cape Town) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Mumbai) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Singapore) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Jakarta) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Seoul) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Sydney) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Osaka) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Tokyo) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - West US 2 (Washington) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - South Central US (Texas) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Central US (Iowa) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Canada Central (Toronto) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - East US 2 (Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - US Gov (Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Mexico (Central) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - North Europe (Ireland) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - UK South (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - West Europe (Netherlands) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Switzerland North (Zürich) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - UAE North (Dubai) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Central India (Pune) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Southeast Asia (Singapore) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Central Korea (Seoul) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Japan East (Tokyo, Saitama) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Australia East (New South Wales) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - US Central 1 (Iowa) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - US East 4 (N. Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 2 (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 4 (Eemshaven) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 3 (Frankfurt) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Middle East (Dammam) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 30, 2025

No incidents reported today.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Jul 25, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 10:00 PDT
Scheduled - As part of our efforts to improve Snowflake’s cloud data platform, Snowsight (the new web interface) will be undergoing planned maintenance to update the service for improved performance and resiliency.

How will this affect my service?
During the stated maintenance window, Snowsight may become unavailable for up to 30 minutes. During that time, Snowflake’s classic web interface will remain available. Other Snowflake services and features, including queries, will not be affected by the maintenance.
Jul 10, 16:14 PDT
AWS - GovCloud (US-West): INC0139609
Resolved - Current status: We've monitored the environment and confirmed the service is restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that were already running may have been unaffected.

Incident start time: 21:28 UTC July 24, 2025
Incident end time: 15:07 UTC July 25, 2025

Preliminary root cause: A configuration issue prevented the provisioning of additional infrastructure that facilitates resuming and managing virtual warehouses.

A root cause analysis (RCA) document will be published within seven business days.
Jul 25, 09:53 PDT
Monitoring - Current status: We've identified and corrected a configuration issue and have observed recovery of virtual warehouse resuming and management performance. We'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that were already running may have been unaffected.

Incident start time: 21:28 UTC July 24, 2025
Incident end time: 15:07 UTC July 25, 2025

Preliminary root cause: A configuration issue prevented the provisioning of additional infrastructure that facilitates resuming and managing virtual warehouses.
Jul 25, 09:01 PDT
Update - Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 120 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 25, 07:42 PDT
Update - Current status: We are continuing to investigate our Warehouse services further and have identified an issue with the virtual server start-ups. We'll provide another update within 120 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 25, 05:44 PDT
Update - Current status: We have temporarily reverted Snowflake software to its previous release, but monitoring did not indicate any improvement in the issue. We are now investigating our Warehouse services further for degradations and changes. We'll provide another update within 120 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 25, 03:43 PDT
Update - Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 120 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 25, 01:44 PDT
Update - Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 25, 00:44 PDT
Update - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: We are continuing to restore services, and our current estimate is that it will be restored within 1 hour. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 24, 23:44 PDT
Update - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: Our current estimate is that service will be restored within 1 hour. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 24, 22:42 PDT
Update - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: Our current estimate is that service will be restored within 1 hour. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 24, 22:37 PDT
Identified - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

ETA: Our current estimate is that service will be restored within 1 hour. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:10 UTC July 24, 2025
Jul 24, 22:23 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.

Incident start time: 21:10 UTC July 24, 2025
Jul 24, 21:28 PDT
Jul 24, 2025
Jul 23, 2025

No incidents reported.

Jul 22, 2025
Azure - Switzerland North (Zürich): INC0139352
Postmortem - Read details
Jul 30, 17:52 PDT
Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

Incident start time: 21:42 UTC July 22, 2025
Incident end time: 22:38 UTC July 22, 2025

Preliminary root cause: A recent configuration change prevented access to Snowflake services.

A root cause analysis (RCA) document will be published within seven business days.
Jul 22, 16:46 PDT
Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

Incident start time: 21:42 UTC July 22, 2025
Incident end time: 22:38 UTC July 22, 2025

Preliminary root cause: A recent configuration change prevented access to Snowflake services.
Jul 22, 16:15 PDT
Identified - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

ETA: Our current estimate is that service will be restored within 1 hour. In the meantime, we recommend that affected customers using replication initiate their failover procedures.

Incident start time: 21:42 UTC July 22, 2025
Jul 22, 15:41 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.
Jul 22, 15:02 PDT
Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Jul 18, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 10:00 PDT
Scheduled - As part of our efforts to improve Snowflake’s cloud data platform, Snowsight (the new web interface) will be undergoing planned maintenance to update the service for improved performance and resiliency.

How will this affect my service?
During the stated maintenance window, Snowsight may become unavailable for up to 30 minutes. During that time, Snowflake’s classic web interface will remain available. Other Snowflake services and features, including queries, will not be affected by the maintenance.
Jul 10, 16:11 PDT
Jul 17, 2025
Azure - North Europe (Ireland): INC0138758
Postmortem - Read details
Jul 28, 16:27 PDT
Resolved - Current status: We monitored the environment and confirmed that the service has been restored. If you experience additional issues or have questions, please open a support case.

Customer experience: Customers hosted in the specified regions may have been intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may have seen HTTP 5xx errors. As the issue was intermittent in nature, attempting to reload the page may have succeeded.


Incident start time: 11:30 UTC July 17, 2025
Incident end time: 16:46 UTC July 17, 2025

Preliminary root cause: A subset of infrastructure that facilitates routing Snowsight requests encountered an issue, which intermittently impacted the Snowsight service.

A root cause analysis (RCA) document will be published within seven business days.
Jul 17, 11:01 PDT
Monitoring - Current status: We've identified the source of the issue, and we've implemented a fix to restore service. We're monitoring the environment to confirm all services are functioning properly. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may have been intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may have seen HTTP 5xx errors. As the issue is intermittent in nature, attempting to reload the page may have succeeded.


Incident start time: 11:30 UTC July 17, 2025
Incident end time: 16:46 UTC July 17, 2025

Preliminary root cause: A subset of infrastructure that facilitates routing Snowsight requests encountered an issue, which intermittently impacted the Snowsight service.
Jul 17, 10:19 PDT
Update - Current status: We're continuing to investigate the issue and are focused on isolating the source of the errors to identify a remediation.
We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may see HTTP 5xx errors. As the issue is intermittent in nature, attempting to reload the page may succeed.


Incident start time: 11:30 UTC July 17, 2025
Jul 17, 09:01 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may see HTTP 503, 504, or 500 errors. As the issue is intermittent in nature, attempting to reload the page may succeed.
Jul 17, 08:04 PDT
Jul 16, 2025

No incidents reported.

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