All Systems Operational

About This Site

Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Canada (Central) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - US East2 (Ohio) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - US East (N. Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Europe (Ireland) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Europe (Frankfurt) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Asia Pacific (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Asia Pacific (Sydney) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Japan (Tokyo) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - US West2 Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - Canada Central (Toronto) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - US East 2 (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - US Gov Virginia (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - West Europe (Netherlands) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - Southeast Asia (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - Australia East (New South Wales) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
Resolved - The issue with AWS platform is now fixed. All Snowflake Services are healthy.

We will post a detailed RCA in the next seven business days.

We apologize for the inconvenience. If you have any questions or see any related issues, please send feedback to support@snowflake.com or submit a support request ticket via the Snowflake Lodge Portal.
Jan 23, 00:24 PST
Monitoring - All fixes by AWS are now complete. Snowflake eng is now monitoring the system for any further recurrence of the problem. We are monitoring our services for the next 30 minutes to make sure that it does not recur.

We apologize for the inconvenience. If you have any questions or see any related issues, please send feedback to support@snowflake.com or submit a support request ticket via the Snowflake Lodge Portal.
Jan 22, 23:49 PST
Update - We are continuing to work with our cloud provider AWS towards resolving the problem. As of now, part of the fix that including restoration of the affected data store by AWS is complete. AWS is working on the second part, the solution to expose the data store for read and write operations. We do not have an ETA for this part of the resolution yet.

We will provide an update as soon as we know more.

We will provide an update in 90 minutes.
Jan 22, 23:26 PST
Update - We have identified the problem with the AWS Platform that is resulting in the partial outage of Snowflake Services. Our cloud provider AWS has informed us that the fix for the issue is taking longer than planned. Providing an ETA for resolution is a challenge, but they have given us an estimate of 3 hours.

We will provide an update as soon as the issue is resolved.

We will provide an update in 90 minutes.
Jan 22, 21:34 PST
Identified - We have identified the problem with the AWS Platform that is resulting in the degraded performance of Snowflake Services. We will provide an update as soon as the issue is resolved.

We will provide an update in 90 minutes.
Jan 22, 18:13 PST
Investigating - We are investigating an issue with one of the Snowflake services. We will provide more information as soon as we have identified the problem.

We will provide an update in 90 minutes.
Jan 22, 16:53 PST
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020
Resolved - The issue with intermittent network failure is now fixed. All Snowflake Services are healthy.

We will post a preliminary Root Cause Analysis report within the next 48 business hours and follow up with a detailed RCA in the next seven business days. We apologize for the inconvenience.

If you have any questions or see any related issues, please send feedback to support@snowflake.com or submit a support request ticket via the Snowflake Lodge Portal.
Jan 15, 19:07 PST
Monitoring - AWS applied a fix to resolve the intermittent network connectivity issue. We are now monitoring the system for any further recurrence of the problem.

We will provide an update in 90 minutes.
Jan 15, 17:30 PST
Identified - We have identified the problem with the AWS platform that is resulting in intermittent networking issues. We are now working with our cloud provider AWS to debug the problem further.

We will provide an update in 90 min.
Jan 15, 16:41 PST
Investigating - We are investigating an intermittent networking issue with one of our cloud providers. We are working with our cloud service provider to troubleshoot and resolve the issue.

We will provide an update in within 90 minutes.
Jan 15, 14:16 PST
Jan 14, 2020

No incidents reported.