Resolved -
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that were already running may have been unaffected.
Incident start time: 16:35 UTC July 11, 2026 Incident end time: 18:10 UTC July 11, 2026
Preliminary root cause: Resource exhaustion in the binary download service caused delays when virtual warehouses attempted to download required software components during startup.
A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.
Jul 11, 19:36 UTC
Monitoring -
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that were already running may have been unaffected.
Incident start time: 16:35 UTC July 11, 2026 Incident end time: 18:10 UTC July 11, 2026
Preliminary root cause: Resource exhaustion in the binary download service caused delays when virtual warehouses attempted to download required software components during startup.
Jul 11, 18:37 UTC
Investigating -
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 1 hour.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected.
ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.
Incident start time: 16:30 UTC July 11, 2026
Jul 11, 17:41 UTC
Resolved -
Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Users may have encountered connection errors or timeouts. Additionally, all customers using public connectivity may have been unable to access Snowsight between July 10, 2026, at 13:26 and 13:40 UTC.
Incident start time: 13:26 UTC July 10, 2026 Incident end time: 14:33 UTC July 10, 2026
Preliminary root cause: Our preliminary root cause analysis identified that the load balancing infrastructure responsible for managing connections to Snowsight temporarily entered a degraded state, preventing requests from being processed successfully. We've engaged the associated Cloud Service Provider to investigate and troubleshoot this issue further.
A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.
Jul 10, 16:28 UTC
Monitoring -
Current status: We've confirmed PrivateLink connectivity health has recovered, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Users may have encountered connection errors or timeouts. Additionally, all customers using public connectivity may have been unable to access Snowsight between July 10, 2026, at 13:26 and 13:40 UTC.
Incident start time: 13:26 UTC July 10, 2026 Incident end time: 14:33 UTC July 10, 2026
Preliminary root cause: Our preliminary root cause analysis identified that the load balancing infrastructure responsible for managing connections to Snowsight temporarily entered a degraded state, preventing requests from being processed successfully. We've engaged the associated Cloud Service Provider to investigate and troubleshoot this issue further.
Jul 10, 15:58 UTC
Identified -
Current status: Our telemetry indicates the PrivateLink connectivity health has recovered on July 10, 2026, at approximately 14:33 UTC, mitigating the impact for a majority of customers. We're continuing to investigate to isolate and address the source of the issue.
Customer experience: Customers hosted in the specified regions may be unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Users may encounter connection errors or timeouts.
ETA: An ETA is not yet available. We'll provide one as soon as possible.
Incident start time: 13:26 UTC July 10, 2026
Jul 10, 15:13 UTC
Investigating -
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 1 hour.
Customer experience: Customers hosted in the specified regions may be unable to connect to Snowflake via private connectivity solutions, such as PrivateLink. Users may encounter connection errors or timeouts.
ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. This may require DNS configuration changes for PrivateLink functionality.
Jul 10, 14:30 UTC
Resolved -
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified region may have been unable to access Snowsight or may have experienced being logged out unexpectedly. All other Snowflake features were not impacted.
Workaround: While we were focused on remediation, customers who were logged out needed to log back in to Snowsight.
Incident start time: 21:47 UTC June 30, 2026 Incident end time: 22:03 UTC June 30, 2026
Preliminary root cause: A routine system configuration change caused authentication issues with Snowsight. Once identified, the configuration was reverted.
A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.
Jun 30, 23:34 UTC
Monitoring -
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified region may have been unable to access Snowsight or may have experienced being logged out unexpectedly. All other Snowflake features were not impacted.
Workaround: While we were focused on remediation, customers who were logged out needed to log back in to Snowsight.
Incident start time: 21:47 UTC June 30, 2026 Incident end time: 22:03 UTC June 30, 2026
Preliminary root cause: A routine system configuration change caused authentication issues with Snowsight. Once identified, the configuration was reverted.
Jun 30, 22:39 UTC
Identified -
Current status: We're investigating an issue with Snowsight authentication. We are seeing recovery as of 22:03 UTC and are continuing to monitor. We'll provide an update within 60 minutes.
Customer experience: Customers may be unable to access Snowsight or may experience being logged out unexpectedly. All other Snowflake features are not impacted.
ETA: We have taken action to address the issue and expect it to be resolved as of 22:03 UTC.
Incident start time: 21:47 UTC June 30, 2026
Jun 30, 22:34 UTC