Snowflake Status

COMMUNITY SUPPORT STATUS API

All Systems Operational

About This Site

Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - GovCloud (US-West) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Canada (Central) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - US East (Ohio) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - US East (N. Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - GovCloud (US-East) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS GovCloud - DoD Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - South America (São Paulo) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Ireland) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (London) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Paris) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Zürich) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Frankfurt) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Stockholm) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Mumbai) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Singapore) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Jakarta) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Seoul) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Sydney) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Osaka) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Tokyo) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - West US 2 (Washington) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - South Central US (Texas) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Central US (Iowa) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Canada Central (Toronto) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - East US 2 (Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - US Gov (Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - North Europe (Ireland) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - UK South (London) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - West Europe (Netherlands) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Switzerland North (Zürich) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - UAE North (Dubai) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Central India (Pune) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Southeast Asia (Singapore) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Japan East (Tokyo, Saitama) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Australia East (New South Wales) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - US Central 1 (Iowa) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - US East 4 (N. Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - Europe West 2 (London) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - Europe West 4 (Eemshaven) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

INC0112060

Resolved - Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.

Incident start time: 22:33 UTC July 18, 2024
Incident end time: 05:30 UTC July 19, 2024

Preliminary root cause: A third-party service provider experienced an issue during a configuration change, which caused connectivity issues for Snowflake services in the impacted region.

A root cause analysis (RCA) document will be published within ten business days.
Jul 19, 01:44 PDT

Monitoring - Current status: Our third-party service provider has confirmed that they have implemented a fix to restore service on their platform, and the majority of their services are now restored.

Snowflake Engineering has completed additional restoration actions to return to full operational health. We will continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.

Incident start time: 22:33 UTC July 18, 2024
Incident end time: 05:30 UTC July 19, 2024

Preliminary root cause: A third-party service provider experienced an issue during a configuration change, which caused connectivity issues for Snowflake services in the impacted region.
Jul 19, 00:39 PDT

Update - Current status: Our third-party service provider has confirmed that they have implemented a fix to restore service on their platform, and the majority of their services are now restored.

Snowflake Engineering continues to complete restoration actions to return to full operational health. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 22:33 UTC July 18, 2024
Jul 18, 22:40 PDT

Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. Our third-party service provider has identified the root cause on their end and is now in the process of applying the fix to mitigate the issue. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 22:33 UTC July 18, 2024
Jul 18, 20:33 PDT

Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 22:33 UTC July 18, 2024
Jul 18, 18:40 PDT

Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.
Jul 18, 17:33 PDT

Identified - Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Jul 18, 16:37 PDT

Update - Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Jul 18, 16:13 PDT

Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Jul 18, 15:45 PDT

Jul 18, 2024

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

Azure - Australia East (New South Wales): INC0111617

Postmortem - Read details
Jul 22, 07:02 PDT

Resolved - Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 03:42 UTC July 12, 2024
Incident end time: 06:30 UTC July 12, 2024
Preliminary root cause: A third-party service provider experienced an issue associated with subset of critical services, which affected Snowflake server capacity.
A root cause analysis (RCA) document will be published within ten business days.
Jul 12, 00:52 PDT

Monitoring - Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 03:42 UTC July 12, 2024
Incident end time: 06:30 UTC July 12, 2024
Preliminary root cause: A third-party service provider experienced an issue associated with subset of critical services, which affected Snowflake server capacity.
Jul 11, 23:57 PDT

Identified - Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 03:42 UTC July 12, 2024
Jul 11, 22:04 PDT

Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified region maybe experiencing delays while attempting to resume virtual warehouses or execute queries
Jul 11, 21:13 PDT