All Systems Operational

About This Site

Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - GovCloud (US-West) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Canada (Central) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - US East (Ohio) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - US East (N. Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - GovCloud (US-East) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS GovCloud - DoD Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - South America (São Paulo) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Ireland) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (London) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Paris) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Zürich) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Frankfurt) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Stockholm) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Mumbai) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Jakarta) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Seoul) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Sydney) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Osaka) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Tokyo) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - West US 2 (Washington) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - South Central US (Texas) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Central US (Iowa) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Canada Central (Toronto) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - East US 2 (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - US Gov (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - North Europe (Ireland) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - UK South (London) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - West Europe (Netherlands) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Switzerland North (Zürich) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - UAE North (Dubai) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Central India (Pune) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Southeast Asia (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Japan East (Tokyo, Saitama) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Australia East (New South Wales) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - US Central 1 (Iowa) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - US East 4 (N. Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - Europe West 2 (London) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - Europe West 4 (Eemshaven) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.

Incident start time: 22:33 UTC July 18, 2024
Incident end time: 05:30 UTC July 19, 2024

Preliminary root cause: A third-party service provider experienced an issue during a configuration change, which caused connectivity issues for Snowflake services in the impacted region.

A root cause analysis (RCA) document will be published within ten business days.

Jul 19, 01:44 PDT
Monitoring - Current status: Our third-party service provider has confirmed that they have implemented a fix to restore service on their platform, and the majority of their services are now restored.

Snowflake Engineering has completed additional restoration actions to return to full operational health. We will continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.

Incident start time: 22:33 UTC July 18, 2024
Incident end time: 05:30 UTC July 19, 2024

Preliminary root cause: A third-party service provider experienced an issue during a configuration change, which caused connectivity issues for Snowflake services in the impacted region.

Jul 19, 00:39 PDT
Update - Current status: Our third-party service provider has confirmed that they have implemented a fix to restore service on their platform, and the majority of their services are now restored.

Snowflake Engineering continues to complete restoration actions to return to full operational health. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 22:33 UTC July 18, 2024

Jul 18, 22:40 PDT
Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. Our third-party service provider has identified the root cause on their end and is now in the process of applying the fix to mitigate the issue. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 22:33 UTC July 18, 2024

Jul 18, 20:33 PDT
Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 22:33 UTC July 18, 2024

Jul 18, 18:40 PDT
Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Workaround: There are currently no available workarounds for this issue.

Jul 18, 17:33 PDT
Identified - Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Jul 18, 16:37 PDT
Update - Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Jul 18, 16:13 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.

Jul 18, 15:45 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 03:42 UTC July 12, 2024
Incident end time: 06:30 UTC July 12, 2024
Preliminary root cause: A third-party service provider experienced an issue associated with subset of critical services, which affected Snowflake server capacity.
A root cause analysis (RCA) document will be published within ten business days.

Jul 12, 00:52 PDT
Monitoring - Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 03:42 UTC July 12, 2024
Incident end time: 06:30 UTC July 12, 2024
Preliminary root cause: A third-party service provider experienced an issue associated with subset of critical services, which affected Snowflake server capacity.

Jul 11, 23:57 PDT
Identified - Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 03:42 UTC July 12, 2024

Jul 11, 22:04 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified region maybe experiencing delays while attempting to resume virtual warehouses or execute queries

Jul 11, 21:13 PDT
Jul 11, 2024
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 20:04 UTC July 09, 2024
Incident end time: 01:51 UTC July 10, 2024
Preliminary root cause: An update intended to help customers manage access to their network resources more effectively inadvertently caused an unexpected service interruption for some customers.
A root cause analysis (RCA) document will be published within seven business days.

Jul 9, 20:17 PDT
Identified - Current status: We're temporarily reverting Snowflake software to its previous release to provide continued service pending remediation of the current version. We'll provide another update within 2 hours.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.
Incident start time: 20:04 UTC July 09, 2024

Jul 9, 18:56 PDT
Investigating - Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

Jul 9, 17:59 PDT
Postmortem - Read details
Jul 16, 15:59 PDT
Resolved - Current status: We implemented the fix for this issue on July 03, 2024, at 16:44 UTC, and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Users in the affected region(s) intermittently were unable to sign in or use the Snowflake service via Snowsight. As the issue was intermittent, attempting to reload the page or sign in again may have succeeded.
Incident start time: 15:22 UTC July 03, 2024
Incident end time: 16:44 UTC July 03, 2024
Preliminary root cause: This issue recurred with the previously reported problems associated with incidents INC0110718, INC0110871, and INC0111066. Our investigation revealed an additional configuration change, which added resource pressure to the affected database infrastructure including memory usage. Our engineering teams actively monitored and analyzed all components of the affected database and confirmed we have addressed the contributing factors that resulted in intermittent increases in connection requests
A root cause analysis (RCA) document will be published within seven business days.

Jul 9, 16:43 PDT
Update - Current status: Since implementing the latest fixes within the affected environment on July 03, 2024, at 16:44 UTC, there have been no additional periods of impact. We are continuing to monitor the environment closely and will provide another update by 23:00 UTC on July 9, 2024.
Customer experience: Users in the affected region(s) intermittently may have been unable to sign in or use the Snowflake service via Snowsight. As the issue was intermittent, attempting to reload the page or sign in again may have succeeded.
Incident start time: 15:22 UTC July 03, 2024
Incident end time: 16:44 UTC July 03, 2024
Preliminary root cause: This issue is a recurrence of the previously reported problems associated with incidents INC0110718, INC0110871, and INC0111066. Our latest investigation revealed an additional configuration change, adding resource pressure to the affected database infrastructure. We have now reverted this configuration change. Meanwhile, our engineering teams are actively monitoring and analyzing all components of the affected database to ensure no other factors contribute to the intermittent increases in connection requests.

Jul 8, 14:48 PDT
Update - Current status: There have been no further recurrences since implementing our latest configuration change at 16:44 UTC. We will continue to monitor the environment closely over the weekend and during peak traffic periods on Monday, July 8. We will provide another update by 23:00 UTC on July 8.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024
Incident end time: 16:44 UTC July 03, 2024
Preliminary root cause: This issue is a recurrence of the previously reported problems associated with incidents INC0110718, INC0110871, and INC0111066. Our latest investigation revealed an additional configuration change, adding resource pressure to the affected database infrastructure. We have now reverted this configuration change. Meanwhile, our engineering teams are actively monitoring and analyzing all components of the affected database to ensure no other factors contribute to the intermittent increases in connection requests.

Jul 5, 07:58 PDT
Update - Current status: There have been no further recurrences since implementing our latest configuration change at 16:44 UTC. We will continue to monitor the environment closely during peak traffic during business hours and provide another update within 24 hours.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024
Incident end time: 16:44 UTC July 03, 2024
Preliminary root cause: This issue is a recurrence of the previously reported problems associated with incidents INC0110718, INC0110871, and INC0111066. Our latest investigation revealed an additional configuration change, adding resource pressure to the affected database infrastructure. We have now reverted this configuration change. Meanwhile, our engineering teams are actively monitoring and analyzing all components of the affected database to ensure no other factors contribute to the intermittent increases in connection requests.

Jul 3, 18:24 PDT
Update - Current status: There have been no further recurrences since the implementation of our latest configuration change at 16:44 UTC. Further validations are ongoing to ensure system stability. We will continue to monitor the environment closely and provide another update within two hours.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024
Incident end time: 16:44 UTC July 03, 2024
Preliminary root cause: This issue is a recurrence of the previously reported problems associated with incidents INC0110718, INC0110871, and INC0111066. Our latest investigation revealed an additional configuration change that was adding resource pressure to the affected database infrastructure. We have now reverted this configuration change. Meanwhile, our engineering teams are actively monitoring and analyzing all components of the affected database to ensure there are no other factors contributing to the intermittent increases in connection requests.

Jul 3, 16:30 PDT
Update - Current status: We continue to not see any further reoccurrence of impact since 16:44 UTC following our latest configuration change. We will monitor the environment closely and provide another update within two hours.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024
Incident end time: 16:44 UTC July 03, 2024
Preliminary root cause: This issue is a recurrence of the previously reported impact associated with issues INC0110718, INC0110871, and INC0111066. The most recent investigation identified an additional configuration change contributing to resource pressure against the affected database infrastructure, and we have reverted the identified configuration change. In parallel, engineering teams are continuing to monitor and analyze all components of the affected database to ensure there are no additional factors contributing to the intermittent increases in connection requests.

Jul 3, 14:13 PDT
Monitoring - Current status: We have seen no further reoccurrence of impact since 16:44 UTC following our latest configuration change. We will continue to closely monitor the environment and provide another update within two hours.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024
Incident end time: 16:44 UTC July 03, 2024
Preliminary root cause: This issue is a recurrence of the previously reported impact associated with issues INC0110718, INC0110871, and INC0111066. The most recent investigation identified an additional configuration change contributing to resource pressure against the affected database infrastructure, and we have reverted the identified configuration change. In parallel, engineering teams are continuing to monitor and analyze all components of the affected database to ensure there are no additional factors contributing to the intermittent increases in connection requests.

Jul 3, 12:13 PDT
Update - Current status: Service health has remained stable since 16:44 UTC following our latest configuration change. We are continuing to closely monitor the environment and will provide another update in 60 minutes.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024

Jul 3, 10:57 PDT
Update - Current status: We've completed implementing an emergency configuration change and are monitoring the affected infrastructure to ensure stability.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024

Jul 3, 09:56 PDT
Identified - Current status: We are preparing an emergency configuration change which will cause an additional momentary disruption of five to ten minutes. We'll provide an update after the change is complete.
Customer experience: Users in the affected region(s) intermittently may be unable to sign in or use the Snowflake service via Snowsight. As the issue is intermittent, attempting to reload the page or sign in again may succeed.
Incident start time: 15:22 UTC July 03, 2024

Jul 3, 09:25 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

Jul 3, 08:43 PDT
Jul 8, 2024
Jul 7, 2024

No incidents reported.