Monitoring - Dear Customer,
We have fixed the problem with one of the Snowflake services that is resulting in interruption to a limited number of actions like: Access via Snowflake UI, Queries requesting for new data from the data store. We are now monitoring the service for any further recurrence of the issue.
Feb 15, 22:12 PST
We have fixed the problem with one of the Snowflake services that is resulting in interruption to a limited number of actions like: Access via Snowflake UI, Queries requesting for new data from the data store. We are now monitoring the service for any further recurrence of the issue.
Feb 15, 22:12 PST
Identified - Dear Customer,
We have identified a problem with one of the Snowflake services that is resulting in interruption to a limited number of actions like: Access via Snowflake UI, Queries requesting for new data from the data store. The issue is narrowed down to one module where the audit logs are not being truncated. As a result, the service stops responding to new requests. The frequency or the interval between each occurrence is varied and depends on the volume of requests we are serving. We are working very diligently along with our partners AWS to get it resolved.
Past Incident Timeline:
Feb 13, 2019 16:00 PST
Feb 11, 2019 16:45 PST
Feb 8, 2019 16:45 PST
Feb 5, 2019 16:45 PST
No further events
Feb 15, 22:09 PST
We have identified a problem with one of the Snowflake services that is resulting in interruption to a limited number of actions like: Access via Snowflake UI, Queries requesting for new data from the data store. The issue is narrowed down to one module where the audit logs are not being truncated. As a result, the service stops responding to new requests. The frequency or the interval between each occurrence is varied and depends on the volume of requests we are serving. We are working very diligently along with our partners AWS to get it resolved.
Past Incident Timeline:
Feb 13, 2019 16:00 PST
Feb 11, 2019 16:45 PST
Feb 8, 2019 16:45 PST
Feb 5, 2019 16:45 PST
No further events
Feb 15, 22:09 PST
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