Snowflake Status

COMMUNITY SUPPORT

All Systems Operational

About This Site

Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - US Gov West 1 Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Canada (Central) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - US East2 (Ohio) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - US East (N. Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Europe (Ireland) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Europe (London) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Europe (Frankfurt) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Asia Pacific (Mumbai) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Asia Pacific (Singapore) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Asia Pacific (Seoul) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Asia Pacific (Sydney) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AWS - Asia Pacific (Tokyo) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - US West2 Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - Canada Central (Toronto) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - US Central (Iowa) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - US East 2 (Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - US Gov Virginia (Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - North Europe (Ireland) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - West Europe (Netherlands) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - Switzerland North Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - Southeast Asia (Singapore) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

AZURE - Australia East (New South Wales) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

GCP - US (Central 1) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

GCP - Europe (West-2) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

GCP - Europe (West 4) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowflake New UI (Web) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

AWS - US West (Oregon): MI-20210917

Resolved - The Service Incident is now closed.

A Root Cause Analysis (RCA) will be posted within the next seven business days.

We apologize for the inconvenience caused by this incident.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Sep 17, 05:50 PDT

Monitoring - We applied a fix to resolve the issue.

Symptom(s): Customers could experience performance degradation
Incident Start Time: 01:06 PT September 17, 2021
Incident End Time: 04:44 PT September 17, 2021

We are now monitoring the system for any further recurrence of the problem. We will remain in this state for 60 minutes.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Sep 17, 04:54 PDT

Update - We identified an issue causing intermittent network communication failures between internal services that is causing the following symptom(s):

Symptom(s): Customers could experience performance degradation
Incident Start Time: 01:06 PT September 17, 2021

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Sep 17, 04:41 PDT

Identified - We have identified the problem with the Snowflake Service that is causing the following symptom(s):

Symptom(s): Customers could experience performance degradation
Incident Start Time: 01:06 PT September 17, 2021

We are working on mitigating the problem.

We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Sep 17, 04:08 PDT

Update - We are investigating an issue with one of the Snowflake services.

Symptom(s): Customers could experience performance degradation
Incident Start Time: 01:06 PT September 17, 2021

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 17, 03:41 PDT

Investigating - We are currently investigating a potential issue with the following:

AWS - US West (Oregon) - Snowflake Data Warehouse (Database)

This message is provided for informational purposes. If the investigation identifies that an Incident exists, we will post an update. Otherwise, we will remove this message.
Sep 17, 02:27 PDT

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

AZURE - US West2 and AZURE - Canada Central (Toronto): MI-20210907

Postmortem - Read details
Sep 20, 01:02 PDT

Resolved - The Service Incident is now closed.

A Root Cause Analysis (RCA) will be posted within the next ten business days.

We apologize for the inconvenience caused by this incident.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Sep 8, 06:36 PDT

Monitoring - A fix has been applied to resolve the issue.

Symptom(s): Unable to connect to Snowflake New UI

AZURE - US West2
Incident Start Time: 23:01 PT September 07, 2021
Incident End Time: 04:50 PT September 08, 2021

AZURE - Canada Central (Toronto)
Incident Start Time: 00:24 PT September 08, 2021
Incident End Time: 04:58 PT September 08, 2021

We are now monitoring the system for any further recurrence of the problem. We will remain in this state for 60 minutes.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Sep 8, 05:26 PDT

Update - We have identified the problem with the Snowflake Service that is causing the following symptom(s):

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021 - AZURE - US West2
Incident Start Time: 00:24 PT September 08, 2021 - AZURE - Canada Central (Toronto)

We are working on mitigating the problem.

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 60 minutes.
Sep 8, 04:39 PDT

Update - We have identified the problem with the Snowflake Service that is causing the following symptom(s):

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021 - AZURE - US West2
Incident Start Time: 00:24 PT September 08, 2021 - AZURE - Canada Central (Toronto)

We are working on mitigating the problem.

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 60 minutes.
Sep 8, 03:40 PDT

Update - We have identified the problem with the Snowflake Service that is causing the following symptom(s):

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021 - AZURE - US West2
Incident Start Time: 00:24 PT September 08, 2021 - AZURE - Canada Central (Toronto)

We are working on mitigating the problem.

We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Sep 8, 03:07 PDT

Update - We have identified the problem with the Snowflake Service that is causing the following symptom(s):

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021 - AZURE - US West2
Incident Start Time: 00:24 PT September 08, 2021 - AZURE - Canada Central (Toronto)

We are working on mitigating the problem.

We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Sep 8, 02:34 PDT

Identified - We have identified the problem with the Snowflake Service that is causing the following symptom(s):

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021 - AZURE - US West2
Incident Start Time: 00:24 PT September 08, 2021 - AZURE - Canada Central (Toronto)

We are working on mitigating the problem.

We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Sep 8, 02:03 PDT

Update - We are continuing to investigate the issue with Snowflake services.

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021 - AZURE - US West2
Incident Start Time: 00:24 PT September 08, 2021 - AZURE - Canada Central (Toronto)

Customer Action:
None

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 8, 01:52 PDT

Update - We are continuing to investigate the issue with Snowflake services.

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021 - AZURE - US West2
Incident Start Time: 00:24 PT September 08, 2021 - AZURE - Canada Central (Toronto)

Customer Action:
None

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 8, 01:14 PDT

Update - We are continuing to investigate the issue with Snowflake services.

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021

Customer Action:
None

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 8, 00:44 PDT

Update - We are continuing to investigate the issue with Snowflake services.

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021

Customer Action:
None

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 8, 00:42 PDT

Update - We are continuing to investigate the issue with Snowflake services.

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021

Customer Action:
None

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 8, 00:28 PDT

Update - We are continuing to investigate the issue with Snowflake services.

Symptom(s): Unable to connect to Snowflake New UI

Incident Start Time: 23:01 PT September 07, 2021

Customer Action:
None

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 7, 23:59 PDT

Investigating - We are investigating an issue with one of the Snowflake services.

Symptom(s): Unable to connect to Snowflake New UI
Incident Start Time: 23:01 PT September 07, 2021

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Sep 7, 23:29 PDT