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COMMUNITY SUPPORT STATUS API
All Systems Operational

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Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - GovCloud (US-West) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Canada (Central) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - US East (Ohio) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - US East (N. Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - GovCloud (US-East) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS GovCloud - DoD Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - South America (São Paulo) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Ireland) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (London) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Paris) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Zürich) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Frankfurt) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Europe (Stockholm) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Mumbai) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Jakarta) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Seoul) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Sydney) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Osaka) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
AWS - Asia Pacific (Tokyo) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - West US 2 (Washington) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - South Central US (Texas) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Central US (Iowa) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Canada Central (Toronto) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - East US 2 (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - US Gov (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - North Europe (Ireland) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - UK South (London) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - West Europe (Netherlands) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Switzerland North (Zürich) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - UAE North (Dubai) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Central India (Pune) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Southeast Asia (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Japan East (Tokyo, Saitama) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Azure - Australia East (New South Wales) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - US Central 1 (Iowa) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - US East 4 (N. Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - Europe West 2 (London) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - Europe West 4 (Eemshaven) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
GCP - Europe West 3 (Frankfurt) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Snowsight Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2024

No incidents reported today.

Oct 26, 2024
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Oct 26, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 10:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 13:00 PDT
Scheduled - As part of our efforts to improve Snowflake's cloud data platform, Snowsight infrastructure will be undergoing planned maintenance to update its underlying database to maintain system currency.

How will this affect my service?
During the stated maintenance window, the Snowsight and Open Catalog UIs will become unavailable for up to 60 minutes. Other Snowflake services and features will not be affected by the maintenance.
Oct 23, 05:46 PDT
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Oct 26, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 08:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 12:59 PDT
Scheduled - As part of our efforts to improve Snowflake's cloud data platform, Snowsight infrastructure will be undergoing planned maintenance to update its underlying database to maintain system currency.

How will this affect my service?
During the stated maintenance window, the Snowsight and Open Catalog UIs will become unavailable for up to 60 minutes. Other Snowflake services and features will not be affected by the maintenance.
Oct 23, 05:40 PDT
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Oct 26, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 00:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 12:59 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 12:56 PDT
Scheduled - As part of our efforts to improve Snowflake's cloud data platform, Snowsight infrastructure will be undergoing planned maintenance to update its underlying database to maintain system currency.

How will this affect my service?
During the stated maintenance window, the Snowsight and Open Catalog UIs will become unavailable for up to 60 minutes. Other Snowflake services and features will not be affected by the maintenance.
Oct 23, 05:45 PDT
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Oct 26, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 23:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 12:58 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 12:55 PDT
Scheduled - As part of our efforts to improve Snowflake's cloud data platform, Snowsight infrastructure will be undergoing planned maintenance to update its underlying database to maintain system currency.

How will this affect my service?
During the stated maintenance window, the Snowsight and Open Catalog UIs will become unavailable for up to 60 minutes. Other Snowflake services and features will not be affected by the maintenance.
Oct 23, 05:43 PDT
Oct 25, 2024
Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Oct 19, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:00 PDT
Scheduled - As part of our efforts to improve Snowflake’s cloud data platform, Snowsight will be undergoing planned maintenance to update its underlying database to maintain system currency.

How will this affect my service?
During the stated maintenance window, Snowsight will become unavailable for up to 60 minutes. Snowflake’s Classic User Interface will remain unaffected. Other Snowflake services and features will not be affected by the maintenance.
Oct 16, 07:56 PDT
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Oct 19, 08:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 07:00 PDT
Scheduled - As part of our efforts to improve Snowflake’s cloud data platform, Snowsight will be undergoing planned maintenance to update its underlying database to maintain system currency.

How will this affect my service?
During the stated maintenance window, Snowsight will become unavailable for up to 60 minutes. Snowflake’s Classic User Interface will remain unaffected. Other Snowflake services and features will not be affected by the maintenance.
Oct 16, 07:54 PDT
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024
INC0118402
Postmortem - Read details
Oct 23, 03:58 PDT
Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have experienced delays resuming warehouses or query failures with the error message: "SQL execution internal error: Processing aborted due to error 300004:867554464".

Incident start time: 09:30 UTC October 14, 2024
Incident end time: 14:02 UTC October 14, 2024

Preliminary root cause: After investigation, the cause was found to be due to a configuration issue within a specific parameter that was recently enabled as part of Snowflake release 8.39.

A root cause analysis (RCA) document will be published within seven business days.
Oct 14, 08:01 PDT
Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may experience delays resuming warehouses or query failures with the error message: "SQL execution internal error: Processing aborted due to error 300004:867554464".

Incident start time: 09:30 UTC October 14, 2024
Incident end time: 13:50 UTC October 14, 2024

Preliminary root cause: After investigation, the cause was found to be due to a configuration issue within a specific parameter that was recently enabled as part of Snowflake release 8.39.
Oct 14, 06:54 PDT
Identified - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays resuming warehouses or query failures with the error message: "SQL execution internal error: Processing aborted due to error 300004:867554464".

Workaround: To avoid issues resuming warehouses, please avoid suspending those warehouses already running.

Incident start time: 09:30 UTC October 14, 2024
Oct 14, 05:56 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays resuming warehouses or query failures with the error message: "SQL execution internal error: Processing aborted due to error 300004:867554464".

Workaround: To avoid issues resuming warehouses, please avoid suspending those warehouses already running.

Incident start time: 09:30 UTC October 14, 2024
Oct 14, 04:58 PDT
Oct 13, 2024

No incidents reported.

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