All Systems Operational

About This Site

Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - US East (N. Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Europe (Ireland) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Europe (Frankfurt) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Asia Pacific (Sydney) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AWS - Asia Pacific (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - East US 2 (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - West Europe (Netherlands) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
AZURE - Australia East (New South Wales) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Postmortem - Read details
May 22, 11:24 PDT
Resolved - The issue is now resolved.

We will post a preliminary Root Cause Analysis report within the next 48 business hours and follow up with a detailed RCA in the next seven business days.

We apologize for the inconvenience. If you have any questions or see any related issues, please send feedback to support@snowflake.com or submit a support request ticket via the Snowflake Lodge Portal.
May 17, 02:58 PDT
Update - We're continuing to see issues in the US West deployment affecting a subset of our customers. Our teams are working on mitigating the problem.
May 17, 02:28 PDT
Monitoring - We applied a fix to resolve the issue. We are now monitoring the system for side effects of the fix.
May 17, 00:34 PDT
Update - We are continuing to working on restoring the Snowflake services to a healthy state. We will post an update as soon as we have more details to report.
May 16, 22:27 PDT
Identified - We have identified the problem with the Snowflake Service that is interrupting the following services to a few customers.
1. Cannot execute queries
The issue is with the metadata database that stores the user information and database schema.
We will provide an update as soon as the issue is resolved.
May 16, 21:15 PDT
Investigating - We are investigating an issue with one of the Snowflake services. We will provide more information as soon as we have identified the problem.
May 16, 20:54 PDT
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019
Resolved - The issue is now resolved.

We will post a preliminary Root Cause Analysis report within the next 48 business hours and follow up with a detailed RCA in the next seven business days.

We apologize for the inconvenience. If you have any questions or see any related issues, please send feedback to support@snowflake.com or submit a support request ticket via the Snowflake Lodge Portal.
May 13, 09:15 PDT
Update - We are investigating an issue with one of the Snowflake services. We will provide more information as soon as we have identified the problem.
May 13, 09:05 PDT
Investigating - We are investigating an issue with one of the Snowflake services. We will provide more information as soon as we have identified the problem.
May 13, 08:54 PDT
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.