Update - Current status: We continue to see stable virtual warehouse performance and consider the impact mitigated. Additional information about virtual warehouse impact is available in previous updates.

Snowpark Container Services continues to show improvement. We expect to receive additional capacity within the next several days and will validate service readiness as it becomes available. Until then, workloads that require new or resumed capacity may remain affected.

We will provide another update within seven days, or sooner if there is a significant change.

Customer experience: Customers using Snowpark Container Services may still experience delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. Existing workloads generally continue to run normally; the remaining risk is concentrated in workloads that require new or resumed capacity.

ETA: We expect additional capacity within the next several days. We will validate service readiness before confirming mitigation and provide an updated ETA if that expectation changes.

Workaround: Customers running Notebooks may continue using a warehouse-based runtime where feasible. There is no general workaround for Snowpark Container Services compute-pool capacity issues; customers experiencing specific failures should contact Snowflake Support.

Impact start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Oct 29, 2026 - 20:27 UTC
Update - Current status: Virtual warehouse capacity and provisioning have remained stable, and we do not expect further broad risk to customer workloads, but we will continue monitoring through periods of peak demand.

Snowpark Container Services (SPCS) remains subject to capacity constraints. We continue to preserve available resources, coordinate with our third-party cloud provider, and work on additional capacity options. We have seen improvement, but workloads that require additional new capacity may still be affected. We continue to target late October before considering the SPCS impact mitigated, subject to sustained resource availability and service readiness.

We will provide another update within seven days, or sooner if there is a significant change.

Customer experience: Customers using virtual warehouses should no longer experience the broader provisioning impact associated with this incident. Customers with continuing or customer-specific reliability issues should contact Snowflake Support for assistance.

Customers using Snowpark Container Services may still encounter delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. The remaining risk is concentrated in workloads that require additional new capacity; existing workloads generally continue to run normally.

ETA: We have seen sustained stability in virtual warehouse capacity and provisioning since October 7, 2026. For Snowpark Container Services, we continue to target late October for mitigation as additional capacity and service readiness are validated. We will provide an updated ETA if that timeline changes.

Workaround: For virtual warehouses, we are no longer recommending a broad migration to Gen1 as a workaround for this incident. Customers who previously moved affected warehouses to Gen1 may work with Snowflake Support or their account team to evaluate returning to Gen2.

There is currently no general workaround for Snowpark Container Services compute pool impact; customers experiencing specific failures should contact Snowflake Support.

Impact start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Oct 22, 2026 - 21:00 UTC
Update - Current status: Since our last update, we have seen improvement in Snowpark Container Services availability. Additional capacity became available in the specified region and has been reserved for customer workloads.

Virtual warehouse capacity and provisioning performance also remain improved. We continue to monitor both services through periods of peak demand and are coordinating with our third-party cloud provider on additional capacity.

While we have seen significant improvement across all affected services, workloads that require additional new capacity may still be affected, so we are continuing to monitor resource availability until the issue is fully resolved.

We will provide another update within 7 days, or sooner if there is a material change.

Customer experience: Customers using Snowpark Container Services should see improved ability to start or resume current supported workloads. However, delays, timeouts, or failures may still occur for workloads that require additional new capacity, including starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. Existing workloads generally continue to run normally.

Customers using virtual warehouses should continue to see improved availability when starting or resuming warehouses. Residual delays or intermittent failures may still occur while we validate the improvement under sustained demand. Customers with continued warehouse reliability issues should contact Snowflake Support for case-by-case assistance.

ETA: We continue to expect additional compute resources to become available in the specified region by late October. The capacity currently available has improved service conditions, but the remaining risk will not be considered resolved until resource availability is sustained and customer impact remains mitigated. We will provide an updated ETA if the timeline changes.

Workaround: For virtual warehouses, we are no longer recommending a broad migration to Gen1 as a workaround for this incident. Customers who previously moved affected warehouses to Gen1 may work with Snowflake Support or their account team to evaluate returning to Gen2 based on current capacity, workload requirements, and observed reliability. Gen1 remains a possible short-term mitigation for customers who continue to experience verified Gen2 reliability issues, but performance and cost characteristics may differ.

Customers running warehouse-based Notebooks may continue to defer migration to Snowpark Container Services where feasible. There is currently no general workaround for Snowpark Container Services compute pool impact; customers experiencing specific failures should contact Snowflake Support.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Oct 15, 2026 - 21:22 UTC
Update - Current status: Since our last update, capacity availability and provisioning performance for virtual warehouses have materially improved. Additional capacity has become available in the region, and Snowflake has increased the resources reserved for customer workloads. We are continuing to monitor warehouse capacity and provisioning performance through periods of peak demand.

Snowpark Container Services remains subject to capacity constraints. We continue to preserve available resources, coordinate with our third-party cloud provider, and work on additional capacity options. We are not yet declaring the broader incident resolved because SPCS workloads that require new capacity may still be affected.

We will provide another update within 7 days, or sooner if there is a material change.

Customer experience: Customers using virtual warehouses should see improved availability when starting or resuming warehouses. Residual delays or intermittent failures may still occur while we validate the improvement under sustained demand. Customers with continued warehouse reliability issues should contact Snowflake Support for case-by-case assistance.

Customers using Snowpark Container Services may still encounter delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. The remaining risk is concentrated in workloads that require new capacity; existing workloads continue to run normally.

ETA: We continue to expect additional compute resources to become available in the specified region by late October. Warehouse capacity is currently in an improved state, and we will continue monitoring before declaring the warehouse impact resolved. For Snowpark Container Services, the timing of meaningful customer impact improvement remains dependent on the availability of those resources and service readiness to use them. We will provide an updated ETA if the timeline changes.

Workaround: For virtual warehouses, we are no longer recommending a broad migration to Gen1 as a workaround for this incident. Customers who previously moved affected warehouses to Gen1 may work with Snowflake Support or their account team to evaluate returning to Gen2 based on current capacity, workload requirements, and observed reliability. Gen1 remains a possible short-term mitigation for customers who continue to experience verified Gen2 reliability issues, but performance and cost characteristics may differ.

Customers running warehouse-based Notebooks may continue to defer migration to Snowpark Container Services where feasible. There is currently no general workaround for Snowpark Container Services compute pool impact; customers experiencing specific failures should contact Snowflake Support.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Oct 08, 2026 - 21:37 UTC
Update - Current status: Since our last update, we have seen periods of improved provisioning performance while preserving available compute resources and coordinating closely with our third-party cloud provider. Resource availability remains constrained and variable, and provisioning delays or failures may still occur. The provider continues to project improved resource availability in the specified region by the end of October.

We will provide another update within 7 days, or sooner if there is a material change.

Customer experience: Customers in the specified region may still encounter delays, timeouts, or failures when running Snowpark Container Services workloads, including starting or resuming Notebooks, provisioning or resuming compute pools, and setting up OpenFlow runtimes.

Virtual Warehouses: Customers using second generation (Gen2) warehouses may experience delays or intermittent failures when starting or resuming their warehouses, which can extend query run times or delay completion of data pipelines. Warehouses that are already running are generally less affected.

ETA: Based on information from our third-party cloud platform provider, we currently expect additional compute resources to become available in the specified region by late October, although the benefit may vary by workload. We'll provide an updated ETA if that timeline changes.

Workaround: While we remain focused on reducing provisioning times and building on measures that have already shown improvement, we recommend the following actions, where feasible for affected customers.
-Delay migrating warehouse-based Notebooks to SPCS where possible.
-For customers experiencing Gen2 warehouse start or resume delays, and where appropriate for their workload, moving the affected warehouse to Gen1 may provide short-term relief. Gen1 warehouses are not affected by this capacity constraint, but Gen1 capacity is limited and performance characteristics may differ.
-Contact Snowflake Support for case-by-case assistance with SPCS compute-pool failures.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Oct 01, 2026 - 22:29 UTC
Update - Current status: We've received an update from our third-party cloud provider that improvement for resource availability in this region is now projected by the end of October. In the meantime, we’re continuing our efforts to reduce virtual warehouse provisioning times, building on measures that have already shown improvement. In parallel, we’re preserving available compute resources and continuing to closely coordinate with our third-party cloud provider on resource availability updates in the specified region. Resource availability continues to vary with demand, and provisioning delays or failures may still occur. We’ll provide another update within 7 days.

Customer experience: Over the past few weeks, we've seen periods of fewer failures as we continue working to preserve available compute resources. However, resource availability at our third-party cloud provider remains constrained. Customers in the specified region may still encounter failures, timeouts, or delays when running Snowpark Container Services workloads, including starting or resuming Notebooks and provisioning or resuming compute pools.

Creating additional workloads in new accounts adds to demand for these limited resources. Customers setting up Snowpark Container Services services or jobs, or Openflow runtimes, in those accounts may therefore encounter more frequent provisioning failures or be unable to complete setup.

Customers using second generation (Gen2) warehouses may also continue to experience delays or intermittent failures when starting or resuming their warehouses, which can extend query run times or delay completion of data pipelines.

ETA: Our third-party cloud platform provider remains committed to making additional compute resources available, which are now projected to be ready by late-October. We'll provide an updated ETA if that timeline changes.

Workaround: Customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Customers experiencing virtual warehouse resume delays can migrate affected warehouses to first generation (Gen1) using ALTER WAREHOUSE SET GENERATION = '1';. Gen1 warehouses are not affected by this capacity constraint. This is a short-term mitigation; Gen1 capacity is limited and performance characteristics may differ.

There are currently no general workarounds available for Snowpark Container Services compute pool impact. Customers with specific compute pool failures should contact Snowflake Support for case-by-case assistance.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, causing limited availability of compute resources for Snowpark Container Services and delays or failures when provisioning or resuming virtual warehouses in the specified region.

Sep 24, 2026 - 23:13 UTC
Update - Current status: We've taken additional steps with our warehouse team to reduce provisioning latencies for virtual warehouses, and we've observed some improvement in provisioning latencies as a result. Resource availability remains variable and correlated to overall demand, with some intermittent delays occurring during high-volume times. We're continuing to work closely with our warehouse team to maintain available capacity and keep provisioning times low. Our third-party cloud platform provider has indicated that the additional compute capacity remains on track, and we're continuing to coordinate with them to restore the needed capacity. We'll provide another update within 7 days.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

Additionally, starting from 04:00 UTC September 04, 2026, customers hosted in the specified region with workloads on second generation (Gen2) warehouses may experience delays or intermittent failures when resuming or starting virtual warehouses. This may result in longer than expected query run times or delays in completing data pipelines. Warehouses that are already running are largely unaffected.

ETA: Based on information from our third-party cloud platform provider, we expect additional compute resources to become available in the specified region by mid-October. We'll provide an updated ETA as we receive more information.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

For customers experiencing impact to virtual warehouses, and who have already performed a failover, we recommend remaining in the alternate region until we have received additional capacity allocation from the third-party provider.

Customers who are continuing to experience impact to virtual warehouses may see additional relief by migrating workloads to first generation (Gen1) warehouses, which remain less impacted by this issue.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform provider is experiencing constrained compute capacity, affecting compute resource provisioning, and causing limited availability of compute resources as well as delays and intermittent failures when resuming or starting virtual warehouses in the specified region.

Sep 17, 2026 - 23:04 UTC
Update - Current status: Our third-party cloud platform provider has informed us that they expect to be able to provide additional capacity allocation by mid-October. In the meantime, we are working to preserve compute resources available to us, reduce non-essential resource consumption, and investigate any alternative methods to further reduce impact. Resource availability remains variable and correlated to overall demand, with some intermittent delays occurring during high-volume times. We'll provide another update by 23:00 UTC September 17, 2026.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

Additionally, starting from 04:00 UTC September 04, 2026, customers hosted in the specified region with workloads on second generation (Gen2) warehouses may experience delays or intermittent failures when resuming or starting virtual warehouses. This may result in longer than expected query run times or delays in completing data pipelines. Warehouses that are already running are largely unaffected.

ETA: Based on information from our third-party cloud platform provider, we anticipate a solution in mid-October.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

For customers experiencing impact to virtual warehouses, and who have already performed a failover, we recommend remaining in the alternate region until we have received additional capacity allocation from the third-party provider.

Customers who are continuing to experience impact to virtual warehouses may see additional relief by migrating workloads to first generation (Gen1) warehouses, which remain less impacted by this issue.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform provider is experiencing constrained compute capacity, affecting compute resource provisioning, and causing limited availability of compute resources as well as delays and intermittent failures when resuming or starting virtual warehouses in the specified region.

Sep 11, 2026 - 00:04 UTC
Update - Current status: We've made additional adjustments to further reduce non-essential resource consumption and preserve available compute resources in the specified region. We're continuing to develop a software update to enable additional compute resources, and our other mitigation actions remain in place. We're also continuing to coordinate with our third-party cloud platform provider to restore the compute capacity needed for Snowpark Container Services. We'll provide another update within 7 days.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: Based on information from our third-party cloud platform provider, we expect this capacity constraint to persist for several more months. We'll provide an updated ETA as we receive more information.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, which caused limited availability of compute resources in the specified region.

Sep 07, 2026 - 23:50 UTC
Update - Current status: We have taken additional steps to preserve available compute resources in the specified region, including adjusting compute pool scaling to reduce non-essential resource consumption. We continue to prioritize available resources for Business Critical Edition accounts, and non-essential maintenance operations in the specified region remain paused. The software update to enable additional compute resources for Snowpark Container Services in the specified region is in the testing and validation stage. We continue to be in contact with our third-party cloud platform, and we'll provide another update by 00:00 UTC September 8, 2026.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: An ETA is not yet available. We'll provide one as soon as possible.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, which caused limited availability of compute resources in the specified region.

Aug 31, 2026 - 23:36 UTC
Update - Current status: We're continuing to coordinate with our third-party cloud platform provider to restore the compute capacity needed for Snowpark Container Services in the specified region. In parallel, we are taking the following steps to mitigate impact:

- We have implemented capacity prioritization measures to help ensure available resources are directed to Business Critical tier accounts.
- We are working to expand the set of instance types available for compute pool provisioning through a software update, which is currently in an expedited release process.
- We have paused non-essential maintenance operations and internal workloads in the affected region to preserve available capacity.

While we are in continuous contact with the provider, we expect the provider efforts to continue into next week, as such, the next update will be on Monday August 31, end of business day.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: An ETA is not yet available. We'll provide one as soon as possible.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, which caused limited availability of compute resources in the specified region.

Aug 28, 2026 - 23:16 UTC
Identified - Current status: We've determined that a capacity constraint at our third-party cloud platform has limited the availability of compute resources in the specified region. We're actively working to identify and implement alternative compute options to reduce impact for affected customers while our third-party cloud platform works to restore availability. We are in continuous contact with our third-party cloud platform, and we'll provide another update within 24 hours.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures or timeouts when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: An ETA is not yet available. We'll provide one as soon as possible.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A capacity constraint at our third-party cloud platform is limiting the availability of compute resources in the affected region.

Aug 28, 2026 - 00:07 UTC

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Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
AWS - Asia Pacific (New Zealand) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - West US 2 (Washington) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - South Central US (Texas) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Central US (Iowa) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Canada Central (Toronto) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - East US (Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - East US 2 (Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - US Gov (Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Mexico (Central) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - North Europe (Ireland) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - UK South (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - West Europe (Netherlands) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Switzerland North (Zürich) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Sweden Central (Gävle) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - UAE North (Dubai) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Central India (Pune) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Southeast Asia (Singapore) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - East Asia (Hong Kong) Operational
Databases, Tables and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Central Korea (Seoul) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Japan East (Tokyo, Saitama) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
Azure - Australia East (New South Wales) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Snowflake Postgres Operational
GCP - US Central 1 (Iowa) Degraded Performance
Databases, Tables, and Views Operational
Virtual Warehouses Degraded Performance
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Degraded Performance
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - US East 4 (N. Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 2 (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 4 (Eemshaven) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 3 (Frankfurt) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Middle East (Dammam) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Australia Southeast 2 (Melbourne) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 30, 2026

Resolved - Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses, with the majority of impact occurring between 03:00 and 08:40 UTC October 29, 2026. Existing warehouses that were already running may have been unaffected. Additionally, serverless tasks may have taken longer than expected to begin.

Impact start time: 03:00 UTC October 29, 2026
Impact end time: 08:40 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

Oct 30, 01:57 UTC
Monitoring - Current status: Our third-party cloud platform provider has completed their fix for the underlying issue at 20:45 UTC October 29, 2026. Our earlier mitigation actions had already addressed the majority of customer impact as of 08:40 UTC October 29, 2026. With the provider's fix in place, we've reversed those temporary mitigation actions and confirmed that we are back to pre-incident configurations at 23:05 UTC October 29, 2026. We'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that were already running may have been unaffected. Additionally, serverless tasks may have taken longer than expected to begin. Following our mitigation actions, we aren't currently observing any ongoing customer impact.

Impact start time: 03:00 UTC October 29, 2026
Impact end time: 08:40 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 30, 00:47 UTC
Update - Current status: Our telemetry continues to indicate that the majority of customer impact is no longer occurring. The third-party cloud platform provider responsible for managing the affected service environment is finalizing their fix for the issue, and we're monitoring our telemetry as the operation completes to confirm that the change has completely resolved the underlying issue affecting the provisioning request workflow. We will provide another update within 4 hours.

Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that were already running may have been unaffected. Additionally, serverless tasks may have taken longer than expected to begin. Following our mitigation actions, we aren't currently observing any ongoing customer impact.

ETA: Based on information from our third-party cloud platform provider, we can't provide an ETA for recovery but expect the majority of customer impact to be mitigated.

Impact start time: 03:00 UTC October 29, 2026
Impact end time: 08:40 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 21:37 UTC
Update - Current status: Our telemetry continues to indicate that the majority of customer impact is no longer occurring. We're continuing to coordinate with the third-party cloud platform provider responsible for managing the affected service environment as they actively work towards full recovery and will provide another update within 4 hours.

Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses, with the majority of impact occurring between 03:00 and 08:40 UTC October 29, 2026. Existing warehouses that were already running may have been unaffected. Additionally, serverless tasks may have taken longer than expected to begin. Following our mitigation actions, we aren't currently observing any ongoing customer impact.

ETA: Based on information from our third-party cloud platform provider, we can't provide an ETA for recovery but expect the majority of customer impact to be mitigated.

Impact start time: 03:00 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 16:53 UTC
Update - Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider is actively progressing their recovery actions and our telemetry continues to indicate that the majority of customer impact is mitigated. We're in contact with the provider as they actively work towards recovery and will provide another update within 3 hours.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.

ETA: Based on information from our third-party cloud platform provider, we can't provide an ETA for recovery but expect the majority of customer impact to be mitigated.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 03:00 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 13:48 UTC
Update - Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. Although the provider continues to take recovery actions impacted regions, our telemetry indicates that the majority of customer impact remains mitigated. We're in contact with the provider as they actively work towards recovery and will provide another update within 3 hours.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.

ETA: Based on information from our third-party cloud platform provider, we can't provide an ETA for recovery but expect the majority of customer impact to be mitigated.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 03:00 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 10:49 UTC
Update - Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider remains in the process of deploying a fix across impacted regions and, although they have revised their timeframe to recovery, we expect the majority of customer impact to now be mitigated. We remain in contact with them as they progress their recovery actions and will provide another update within 2 hours.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.

ETA: Based on information from our third-party cloud platform provider, we expect their fix to be in place within 2 hours.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 03:00 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 09:04 UTC
Update - Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider remains in the process of deploying a fix across impacted regions and we're starting to see indications of recovery across our EMEA regions. We continue to work with them as they progress their recovery actions and will provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.

ETA: Based on information from our third-party cloud platform provider, we still expect their fix to be in place within 90 minutes.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 03:00 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 08:04 UTC
Identified - Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider is in the process of deploying a fix, and we are starting to see initial signs of recovery across a subset of regions. We continue to work with them as they progress the fix across all impacted regions and will provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.

ETA: Based on information from our third-party cloud platform provider, we expect their fix to be in place within 90 minutes.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 03:00 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 07:04 UTC
Update - Current status: We've determined that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider is deploying a fix, and we're working with them to restore service. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.

ETA: Based on information from our third-party cloud platform provider, we expect their fix to be in place within two hours. We'll provide an updated ETA as we receive more information.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 03:00 UTC October 29, 2026

Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

Oct 29, 06:04 UTC
Update - Current status: We've increased virtual warehouse resources in the specified regions to reduce the impact while we work to identify the cause. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 03:00 UTC October 29, 2026

Oct 29, 05:28 UTC
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to run.

Impact start time: 03:00 UTC October 29, 2026

Oct 29, 04:29 UTC

Oct 29, 2026

Unresolved incident: INC20000150.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Oct 21, 2026

Postmortem - Read details
Oct 28, 21:14 UTC
Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features. Affected users may have been unable to sign in, use Snowsight, execute queries, resume virtual warehouses, or ingest files using Snowpipe or Snowpipe Streaming. Scheduled tasks and other automated workloads may also have failed to run or may not start as expected.

Impact start time: 17:50 UTC October 21, 2026
Impact end time: 21:25 UTC October 21, 2026

Preliminary root cause: A configuration change applied to the cloud services layer in the specified region interacted with existing settings in a way that caused a significant number of instances to be taken out of service. This led to cascading failures across sign-in, query execution, data ingestion, and other dependent services.

A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

Oct 21, 23:29 UTC
Monitoring - Current status: Our monitoring indicates that the previously affected services have returned to normal operation. We'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features. Affected users may have been unable to sign in, use Snowsight, execute queries, resume virtual warehouses, or ingest files using Snowpipe or Snowpipe Streaming. Scheduled tasks and other automated workloads may also have failed to run or may not start as expected.

Impact start time: 18:00 UTC October 21, 2026
Impact end time: 21:25 UTC October 21, 2026

Preliminary root cause: A configuration change applied to the cloud services layer in the specified region interacted with existing settings in a way that caused a significant number of instances to be taken out of service. This led to cascading failures across sign-in, query execution, data ingestion, and other dependent services.

Oct 21, 22:22 UTC
Update - Current status: Services in the specified region are recovering, and our monitoring indicates that most core services, including sign-in, Snowsight, query execution, and data ingestion, are returning to normal operation. We're continuing to monitor to confirm full recovery across all services. We'll provide another update within 30 minutes.

Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, resume virtual warehouses, or ingest files using Snowpipe or Snowpipe Streaming. Scheduled tasks and other automated workloads may also fail to run or may not start as expected.

Impact start time: 18:00 UTC October 21, 2026

Preliminary root cause: A recent configuration change in the affected region caused service infrastructure to stop processing requests, resulting in a service disruption.

Oct 21, 21:35 UTC
Identified - Current status: We're continuing to monitor the affected region, and we're seeing early signs of recovery. Affected services are recovering gradually, and we're working to confirm full restoration. We'll provide another update within 30 minutes.

Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, resume virtual warehouses, or ingest files using Snowpipe or Snowpipe Streaming. Scheduled tasks and other automated workloads may also fail to run or may not start as expected.

ETA: Our current estimate is that service will be restored within 1 hour.

Impact start time: 18:00 UTC October 21, 2026

Oct 21, 21:04 UTC
Update - Current status: We've completed a configuration change to address the issue that we suspect caused the impact while we continue to investigate other potential factors. We're also monitoring the region for signs of recovery and are continuing to work on restoring full service. We'll provide another update within 30 minutes.

Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, resume virtual warehouses, or ingest files using Snowpipe or Snowpipe Streaming. Scheduled tasks and other automated workloads may also fail to run or may not start as expected.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, customers using replication may review their failover procedures and determine whether failover is warranted based on the impact to their organization.

Oct 21, 20:40 UTC
Update - Current status: We've identified a configuration issue within the core systems which process requests in the impacted region that we suspect is contributing to impact, and we're further investigating this issue to confirm our findings and identify a method to restore service. We'll provide another update within 30 minutes.

Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, resume virtual warehouses, or ingest files using Snowpipe or Snowpipe Streaming. Scheduled tasks and other automated workloads may also fail to run or may not start as expected.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, customers using replication may review their failover procedures and determine whether failover is warranted based on the impact to their organization.

Impact start time: 18:00 UTC October 21, 2026

Oct 21, 20:04 UTC
Update - Current status: We're continuing to investigate the core systems that process requests in the impacted region to assist us in isolating the root cause of this issue. We'll provide another update within 30 minutes.

Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, or ingest files using Snowpipe.

ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, customers using replication may review their failover procedures and determine whether failover is warranted based on the impact to their organization.

Oct 21, 19:34 UTC
Update - Current status: We're investigating the core systems that process requests in the impacted region to assist us in isolating the source of the impact and identifying a path to resolution. We'll provide another update within 30 minutes.

Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, or ingest files using Snowpipe.

Oct 21, 18:58 UTC
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, or ingest files using Snowpipe.

Oct 21, 18:26 UTC
Postmortem - Read details
Oct 28, 13:48 UTC
Resolved - Current status: We've monitored the environment and confirmed that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified regions may have experienced intermittent failures when using Snowsight. Symptoms may have included slow page loads or brief errors when accessing Snowsight. Retrying the operation may have succeeded in most cases, as the issue was intermittent in nature.

Impact start time: 06:18 UTC October 21, 2026
Impact end time: 07:06 UTC October 21, 2026

Preliminary root cause: A subset of infrastructure responsible for routing incoming traffic in the affected region became unavailable, resulting in intermittent failures when loading Snowsight.

A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

Oct 21, 08:36 UTC
Monitoring - Current status: We identified that a subset of infrastructure responsible for routing service traffic in the affected region became intermittently unhealthy, which caused some requests to fail. We removed the affected infrastructure from service and are monitoring the environment to confirm that all services are functioning properly. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may have experienced intermittent failures when using Snowsight. Symptoms may have included slow page loads or brief errors when accessing Snowsight. Retrying the operation may have succeeded in most cases, as the issue was intermittent in nature.

Impact start time: 06:18 UTC October 21, 2026
Impact end time: 07:06 UTC October 21, 2026

Preliminary root cause: A subset of infrastructure responsible for routing incoming traffic in the affected region became unavailable, resulting in intermittent failures when loading Snowsight.

Oct 21, 07:45 UTC

Oct 20, 2026

Resolved - Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features. Affected users may have experienced errors or failures when connecting to Snowsight, managing data, loading data, or using applications.

Incident start time: 06:01 UTC October 20, 2026
Incident end time: 14:00 UTC October 20, 2026

Preliminary root cause: A power event at our third-party cloud platform provider made one of the availability zones in the specified region unavailable. Snowflake infrastructure running in that zone, including components that support Snowsight, became unreachable, and requests that depended on it failed until workloads moved to the remaining availability zones. To limit further impact, we stopped placing new workloads in the affected zone and paused routine software updates in the region until the provider restored the zone.

A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

Oct 20, 15:26 UTC
Update - Current status: Our Cloud Provider has confirmed via their status page https://status.cloud.google.com that the issue has been largely mitigated. We're are closely monitoring service health and are preparing to revert our previously completed precautionary changes; though at this time, customers should no longer be experiencing impact.

Customer experience: Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features, including Snowflake Postgres. Affected users may have experienced errors or failures when connecting to Snowflake Postgres instances, managing data, loading data, or using applications.

Incident start time: 06:01 UTC October 20, 2026
Incident end time: 14:03 UTC October 20, 2026

Oct 20, 14:34 UTC
Update - Our monitoring still shows healthy service since 06:40 UTC October 20, 2026. As per updates on the Cloud Provider's status page https://status.cloud.google.com, some infrastructure in the affected availability zone at our third-party cloud platform provider has begun to come back online, but the zone isn't fully available yet. Our mitigation actions continue to keep new workloads out of the affected zone and these mitigations will remain in place until the availability zone is fully back online. We'll provide another update within 2 hours.

Customer experience: We're seeing recovery of the affected services as of 6:40 UTC. Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features, including Snowflake Postgres. Affected users may have experienced errors or failures when connecting to Snowflake Postgres instances, managing data, loading data, or using applications.

ETA: Our current estimate is that the availability zone will be restored within 2 hours.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 06:01 UTC October 20, 2026

Oct 20, 12:30 UTC
Update - Current status: Our monitoring has shown healthy service since 06:40 UTC October 20, 2026, but the affected availability zone remains unavailable at our third-party cloud platform provider. We've stopped new workloads from being placed in that zone and paused routine software updates in the region as a precaution. We're continuing to coordinate with the provider to restore the affected infrastructure and to develop and implement a fix. Additional updates are available on the Cloud Provider's status page https://status.cloud.google.com/. We'll provide another update within 3 hours.

Customer experience: We're seeing recovery of the affected services as of 6:40 UTC. Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features, including Snowflake Postgres. Affected users may have experienced errors or failures when connecting to Snowflake Postgres instances, managing data, loading data, or using applications.

ETA: An ETA isn't available yet. We'll provide one as soon as possible.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 06:01 UTC October 20, 2026

Oct 20, 09:39 UTC
Update - Current status: Our monitoring has shown healthy service since 06:40 UTC October 20, 2026, but the affected availability zone remains unavailable at our third-party cloud platform provider. We've stopped new workloads from being placed in that zone and paused routine software updates in the region as a precaution. We're continuing to coordinate with the provider to restore the affected infrastructure and to develop and implement a fix. We'll provide another update within 2 hours.

Customer experience: We're seeing recovery of the affected services as of 6:40 UTC. Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features, including Snowflake Postgres. Affected users may have experienced errors or failures when connecting to Snowflake Postgres instances, managing data, loading data, or using applications.

ETA: An ETA isn't available yet. We'll provide one as soon as possible.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 06:01 UTC October 20, 2026

Oct 20, 07:49 UTC
Identified - Current status: We've identified an issue with a third-party cloud platform that's affecting part of the infrastructure in the specified region, and we're coordinating with the provider to develop and implement a fix to restore service. We have identified an issue with one of the availability zones in the region. Workloads have automatically moved away from the affected infrastructure. We'll provide another update within 30 minutes.

Customer experience: We're seeing recovery of the affected services as of 6:40 UTC. Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features, including Snowflake Postgres. Affected users may experience errors or failures when connecting to Snowflake Postgres instances, managing data, loading data, or using applications.

ETA: An ETA isn't available yet. We'll provide one as soon as possible.

Workaround: There are currently no available workarounds for this issue.

Incident start time: 06:01 UTC October 20, 2026

Oct 20, 07:22 UTC
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes.

Customer experience: Customers hosted in the specified region may be unable to access or use multiple Snowflake services and features, including Snowflake Postgres. Affected users may experience errors or failures when connecting to Snowflake Postgres instances, managing data, loading data, or using applications.

Incident start time: 06:01 UTC October 20, 2026

Oct 20, 06:34 UTC

Oct 19, 2026

Resolved - Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified region who connect to Snowflake using private connectivity may have experienced intermittent failures when establishing new connections. Affected users may have seen some connection attempts fail while other attempts succeeded. Customers that are already connected were not impacted.

Incident start time: 23:07 UTC October 18, 2026
Incident end time: 23:37 UTC October 18, 2026

Preliminary root cause: A third-party cloud platform experienced a network connectivity issue, which caused private connectivity connection failures in the affected region.

A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

Oct 19, 01:11 UTC
Monitoring - Current status: We identified an issue with our third-party cloud platform that affected private connectivity in the specified region. The issue has been resolved, and we're working with the provider to confirm the underlying cause. We'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions who connect to Snowflake using private connectivity may have experienced intermittent failures when establishing new connections. Affected users may have seen some connection attempts fail while other attempts succeeded. Customers that are already connected were not impacted.

Incident start time: 23:07 UTC October 18, 2026
Incident end time: 23:37 UTC October 18, 2026

Preliminary root cause: A third-party cloud platform experienced a network connectivity issue, which caused private connectivity connection failures in the affected region.

Oct 19, 00:26 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Postmortem - Read details
Oct 23, 16:48 UTC
Resolved - Current status: We've monitored the environment and confirmed that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified regions may have experienced intermittent delays when loading Snowsight or running queries, and some queries may have failed.
Workaround: There were no available workarounds for this issue.

Incident start time: 23:50 UTC October 15, 2026
Incident end time: 00:40 UTC October 16, 2026

Preliminary root cause: A routine software update caused a large number of background setup operations to run at the same time, which exhausted the resources of a subset of infrastructure responsible for processing queries in the affected region, resulting in intermittent delays and query failures.

A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

Oct 16, 01:43 UTC
Monitoring - Current status: We identified that a subset of infrastructure responsible for processing queries and Snowsight requests in the affected region experienced elevated load, which caused intermittent delays and query failures. The load has since subsided, and query processing and Snowsight performance have returned to normal. We'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have experienced intermittent delays when loading Snowsight or running queries, and some queries may have failed.
Workaround: There were no available workarounds for this issue.

Incident start time: 23:50 UTC October 15, 2026
Incident end time: 00:40 UTC October 16, 2026

Preliminary root cause: A routine software update caused a large number of background setup operations to run at the same time, which exhausted the resources of a subset of infrastructure responsible for processing queries in the affected region, resulting in intermittent delays and query failures.

Oct 16, 01:14 UTC