Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site.
We apologize for the service incident and the impact on your applications.
If you have any questions or difficulty accessing the Snowflake community site, please send feedback by submitting a support case or calling Snowflake Technical Support.
Posted Jun 24, 2022 - 06:21 PDT
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have observed that Snowpipe file ingestion is stopped or delayed.
Incident start time: 22:31 PT June 15, 2022
Incident end time: 01:46 PT June 16, 2022
A root cause analysis (RCA) document will be published within seven business days.
Posted Jun 16, 2022 - 03:41 PDT
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have observed that Snowpipe file ingestion is stopped or delayed.
Incident start time: 22:31 PT June 15, 2022
Incident end time: 01:46 PT June 16, 2022
Posted Jun 16, 2022 - 02:05 PDT
Investigating
Current status: We're investigating an issue with Snowpipe (Data Ingestion). We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may observe that Snowpipe file ingestion is stopped or delayed.
Incident start time: 22:31 PT June 15, 2022
Posted Jun 16, 2022 - 01:32 PDT
This incident affected: AWS - US East (N. Virginia) (Snowpipe (Data Ingestion)).