Azure - North Europe (Ireland): INC0142903
Incident
Report for Snowflake
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
Incident start time: 23:55 UTC September 09, 2025
Incident end time: 00:41 UTC September 10, 2025
Preliminary root cause: The preliminary investigation identified an issue with a sudden workload spike within a specific cluster.
A root cause analysis (RCA) document will be published within seven business days.
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
Incident start time: 23:55 UTC September 09, 2025
Incident end time: 00:41 UTC September 10, 2025
Preliminary root cause: The preliminary investigation identified an issue with a sudden workload spike within a specific cluster.
A root cause analysis (RCA) document will be published within seven business days.
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
Incident start time: 23:55 UTC September 09, 2025
Incident end time: 00:41 UTC September 10, 2025
Preliminary root cause: The preliminary investigation identified an issue with a sudden workload spike within a specific cluster.
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
Incident start time: 23:55 UTC September 09, 2025
Incident end time: 00:41 UTC September 10, 2025
Preliminary root cause: The preliminary investigation identified an issue with a sudden workload spike within a specific cluster.
Identified
Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.
Incident start time: 23:55 UTC September 09, 2025
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.
Incident start time: 23:55 UTC September 09, 2025
Investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
Incident start time: 00:00 UTC September 10, 2025
Customer experience: Customers hosted in the specified regions may experience intermittent delays or failures when accessing or using Snowflake services and features. This may include slower query execution, intermittent availability, or limited feature functionality.
Incident start time: 00:00 UTC September 10, 2025
This incident affected: Azure - North Europe (Ireland) (Databases, Tables, and Views, Virtual Warehouses, Data Loading and Unloading, Applications, Snowpark Container Services, Security and Privacy Features, AI and ML, Organization and Account Management, Listings and Collaboration, Alerts and Notifications, Developer Tools, Business Continuity).