GCP - Europe West 4 (Eemshaven): MI-20220907
Incident
Report for Snowflake
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers may have been unable to create new trial accounts in the specified regions.
Incident start time: 08:20 PT August 30, 2022
Incident end time: 07:56 PT September 07, 2022
Customer experience: Customers may have been unable to create new trial accounts in the specified regions.
Incident start time: 08:20 PT August 30, 2022
Incident end time: 07:56 PT September 07, 2022
Update
Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 4 hours.
Customer experience: Customers may not be able to create new trial accounts in the specified regions.
Workaround: Creating a trial account works in other regions. If it is viable for your business needs, please use another region.
Incident start time: 01:29 PT September 07, 2022
Customer experience: Customers may not be able to create new trial accounts in the specified regions.
Workaround: Creating a trial account works in other regions. If it is viable for your business needs, please use another region.
Incident start time: 01:29 PT September 07, 2022
Identified
Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 2 hours.
Customer experience: Customers may not be able to create new accounts in the specfied regions.
Workaround: Creating an account works on the other regions. If it is viable for your business needs, please use another region.
Incident start time: 01:29 PT September 07, 2022
Customer experience: Customers may not be able to create new accounts in the specfied regions.
Workaround: Creating an account works on the other regions. If it is viable for your business needs, please use another region.
Incident start time: 01:29 PT September 07, 2022
Update
Current status: We're investigating an issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes.
Customer experience: Customers may not be able to create new accounts in the specfied regions.
Incident start time: 01:29 PT September 07, 2022
Customer experience: Customers may not be able to create new accounts in the specfied regions.
Incident start time: 01:29 PT September 07, 2022
Update
Current status: We're investigating a potential issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.
Customer experience: Customers may not be able to create new accounts in the specfied regions.
Incident start time: 01:29 PT September 07, 2022
Customer experience: Customers may not be able to create new accounts in the specfied regions.
Incident start time: 01:29 PT September 07, 2022
Investigating
Current status: We're investigating a potential issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.
This incident affected: GCP - Europe West 4 (Eemshaven) (Snowflake Data Warehouse (Database)).