GCP - US Central 1 (Iowa): INC0073889

Incident Report for Snowflake

Postmortem

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site:
https://community.snowflake.com/s/article/INC0073889

Posted Dec 28, 2022 - 11:34 UTC

Resolved

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.
Incident start time: 09:36 UTC December 19, 2022
Incident end time: 10:02 UTC December 19, 2022
A root cause analysis (RCA) document will be published within seven business days.
Posted Dec 19, 2022 - 11:05 UTC

Monitoring

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.
Incident start time: 09:36 UTC December 19, 2022
Incident end time: 10:02 UTC December 19, 2022
Posted Dec 19, 2022 - 10:20 UTC

Update

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 09:36 UTC December 19, 2022
Posted Dec 19, 2022 - 10:04 UTC

Investigating

Current status: We're investigating a potential issue with Snowflake Data Cloud. We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.
Customer experience: Customers hosted in the specified regions may be unable to execute queries.
Incident start time: 09:43 UTC December 19, 2022
Posted Dec 19, 2022 - 09:52 UTC
This incident affected: GCP - US Central 1 (Iowa) (Databases, Tables, and Views).