Azure - East US 2 (Virginia): INC0126302
Incident
Report for Snowflake
Postmortem
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site: https://community.snowflake.com/s/article/INC0126302
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers may have observed that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Incident end time: 08:20 UTC February 12, 2025
Preliminary root cause: A configuration in the latest release caused Replication and Snowpipe file ingestion to be stopped or delayed.
A root cause analysis (RCA) document will be published within seven business days.
Customer experience: Customers may have observed that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Incident end time: 08:20 UTC February 12, 2025
Preliminary root cause: A configuration in the latest release caused Replication and Snowpipe file ingestion to be stopped or delayed.
A root cause analysis (RCA) document will be published within seven business days.
Monitoring
Current status: We've implemented the fix for this issue and will continue to monitor the environment until we're confident all services are functioning properly. Customers might still experience some delays as the backlog is being processed.
Customer experience: Customers may have observed that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Incident end time: 08:20 UTC February 12, 2025
Preliminary root cause: A configuration in the latest release caused Replication and Snowpipe file ingestion to be stopped or delayed.
Customer experience: Customers may have observed that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Incident end time: 08:20 UTC February 12, 2025
Preliminary root cause: A configuration in the latest release caused Replication and Snowpipe file ingestion to be stopped or delayed.
Update
Current status: We've identified the source of the issue, and we continue developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Identified
Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Update
Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed and/or that Snowpipe file ingestion is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Incident start time: 03:07 UTC February 12, 2025
This incident affected: Azure - East US 2 (Virginia) (Snowpipe (Data Ingestion), Replication).