INC0145420

Incident Report for Snowflake

Resolved

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: A subset of customers hosted in the specified regions may have experienced intermittent delays when using Snowpipe and may have experienced delayed query execution.

Incident start time: 19:00 UTC October 22, 2025
Incident end time: 20:45 UTC October 22, 2025

Preliminary root cause: Our investigation identified that this issue was related to a configuration change that unexpectedly increased compilation times, leading to delayed query execution and Snowpipe ingestion.

A root cause analysis (RCA) document will be published within five business days.
Posted Oct 22, 2025 - 21:30 UTC

Monitoring

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: A subset of customers hosted in the specified regions may have experienced intermittent delays when using Snowpipe and may have experienced delayed query execution.

Incident start time: 19:00 UTC October 22, 2025
Incident end time: 20:45 UTC October 22, 2025

Preliminary root cause: Our investigation identified that this issue was related to a configuration change that unexpectedly increased compilation times, leading to delayed query execution and Snowpipe ingestion.
Posted Oct 22, 2025 - 21:01 UTC

Investigating

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: A subset of customers hosted in the specified regions may experience intermittent delays when using Snowpipe and may experience delayed query execution.

Incident start time: 19:00 UTC October 22, 2025
Posted Oct 22, 2025 - 20:23 UTC
This incident affected: AWS - US East (N. Virginia) (Databases, Tables, and Views, Data Loading and Unloading) and AWS - US West (Oregon) (Databases, Tables, and Views, Data Loading and Unloading).