Postmortem for AZURE - West Europe (Netherlands): MI-20220216
Incident
Report for Snowflake
Postmortem
Dear Customer,
Snowflake Engineering has completed the postmortem of this major incident. A detailed Root Cause Analysis is made available on the Snowflake Community site.
https://community.snowflake.com/s/article/MI-20220216
We apologize for the major incident and the impact on your applications.
If you have any questions or difficulty accessing the Snowflake community site, please send feedback by submitting a support case or calling Snowflake Technical Support.
Thank you,
Snowflake Support
Resolved
Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Incident start time: 18:03 PT February 16, 2022
Incident end time: 18:21 PT February 16, 2022
A root cause analysis (RCA) document will be published within ten business days.
Incident start time: 18:03 PT February 16, 2022
Incident end time: 18:21 PT February 16, 2022
A root cause analysis (RCA) document will be published within ten business days.
Monitoring
Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Incident start time: 18:03 PT February 16, 2022
Incident end time: 18:21 PT February 16, 2022
Incident start time: 18:03 PT February 16, 2022
Incident end time: 18:21 PT February 16, 2022
Update
Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 1 hour.
Incident start time: 18:03 PT February 16, 2022
Incident start time: 18:03 PT February 16, 2022
Update
Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 1 hour.
Incident start time: 18:03 PT February 16, 2022
Incident start time: 18:03 PT February 16, 2022
Update
Current status: We're continuing to investigate a potential issue with Snowflake Data Warehouse (Database). We'll provide another update within 1 hour.
Update
Current status: We're continuing to investigate a potential issue with Snowflake Data Warehouse (Database). We'll provide another update within 30 minutes.
Investigating
Current status: We're investigating a potential issue with Snowflake Data Warehouse (Database). We'll provide an update within 30 minutes or remove this message if we determine that there is no service issue.
This incident affected: Azure - West Europe (Netherlands) (Snowflake Data Warehouse (Database)).