Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site.
We apologize for the service incident and the impact on your applications.
If you have any questions or difficulty accessing the Snowflake community site, please send feedback by submitting a support case or calling Snowflake Technical Support.
Posted Jun 10, 2022 - 06:09 PDT
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to resume virtual warehouses.
Incident start time: 23:00 PT June 02, 2022
Incident end time: 02:11 PT June 03, 2022
A root cause analysis (RCA) document will be published within seven business days.
Posted Jun 03, 2022 - 02:16 PDT
Identified
Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to resume virtual warehouses.
Incident start time: 23:00 PT June 02, 2022
Posted Jun 03, 2022 - 02:10 PDT
Investigating
Current status: We're investigating an issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes.
Incident start time: 23:00 PT June 02, 2022
Posted Jun 03, 2022 - 01:48 PDT
This incident affected: AWS - Europe (Ireland) (Snowflake Data Warehouse (Database)).