Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site: https://community.snowflake.com/s/article/INC0107034
Posted May 01, 2024 - 17:53 PDT
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.
Incident start time: 00:00 UTC April 24, 2024
Incident end time: 01:15 UTC April 24, 2024
Preliminary root cause: Snowflake engineering teams identified a networking certificate issue that caused a subset of infrastructure services to become degraded.
A root cause analysis (RCA) document will be published within seven business days.
Posted Apr 23, 2024 - 17:00 PDT
This incident affected: Azure - East US 2 (Virginia) (Snowflake Data Warehouse (Database), Snowsight).
