Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site: https://community.snowflake.com/s/article/INC0097162
Posted Apr 30, 2024 - 16:26 UTC
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Users were not able to access Snowflake accounts via a private link. Incident start time: 19:01 UTC November 16, 2023 Incident end time: 13:10 UTC November 17, 2023 Preliminary root cause: A configuration system failure to perform a networking setup on a load balancer. A root cause analysis (RCA) document will be published within seven business days.
Posted Nov 16, 2023 - 19:01 UTC
This incident affected: Azure - UAE North (Dubai) (Databases, Tables, and Views).
