Azure - West Europe (Netherlands): INC0143819
Incident
Report for Snowflake
Resolved
Current status: We've monitored the environment and confirmed the service is restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 14:40 UTC September 24, 2025
Incident end time: 15:29 UTC September 24, 2025
Preliminary root cause: Connection failures between our service infrastructure impacted service availability.
A root cause analysis (RCA) document will be published within five business days.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 14:40 UTC September 24, 2025
Incident end time: 15:29 UTC September 24, 2025
Preliminary root cause: Connection failures between our service infrastructure impacted service availability.
A root cause analysis (RCA) document will be published within five business days.
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 14:37 UTC September 24, 2025
Incident end time: 15:29 UTC September 24, 2025
Preliminary root cause: Connection failures between our service infrastructure impacted service availability.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 14:37 UTC September 24, 2025
Incident end time: 15:29 UTC September 24, 2025
Preliminary root cause: Connection failures between our service infrastructure impacted service availability.
Investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.
This incident affected: Azure - West Europe (Netherlands) (Applications).