Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site.
We apologize for the service incident and the impact on your applications.
If you have any questions or difficulty accessing the Snowflake community site, please send feedback by submitting a support case or calling Snowflake Technical Support.
Posted Jun 02, 2022 - 11:50 PDT
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.
Incident start time: 17:53 PT May 25, 2022
Incident end time: 22:41 PT May 25, 2022
A root cause analysis (RCA) document will be published within seven business days.
Posted May 25, 2022 - 23:33 PDT
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.
Incident start time: 17:53 PT May 25, 2022
Incident end time: 22:41 PT May 25, 2022
Posted May 25, 2022 - 22:50 PDT
Investigating
Current status: We're investigating an issue with Snowflake Data Warehouse (Database). We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Incident start time: 17:53 PT May 25, 2022
Posted May 25, 2022 - 22:17 PDT
This incident affected: Azure - West US 2 (Washington) (Snowflake Data Warehouse (Database), Snowpipe (Data Ingestion), Replication, Snowsight).