AZURE - East US 2 (Virginia) - SI:20200717
Incident
Report for Snowflake
Postmortem
Dear Customer,
Snowflake Engineering has completed the postmortem of this service incident, and a detailed Root Cause Analysis is made available on the Snowflake Community site.
https://community.snowflake.com/s/article/SI-20200715-16-17
We apologize for the service incident and the impact on your applications.
If you have any questions or difficulty accessing the site, please send feedback by submitting a support request via the Snowflake Community Site.
Thank you,
Snowflake Support
Resolved
The issue with performance degradation is resolved. All Snowflake Services are healthy.
We will post a Root Cause Analysis report within the next ten business days. We apologize for the inconvenience.
If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Community Site.
We will post a Root Cause Analysis report within the next ten business days. We apologize for the inconvenience.
If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Community Site.
Identified
We have identified the problem with the Snowflake Service that is affecting the overall performance of the deployment.
The symptom(s) experienced are:
1. Slower running queries
We are working towards resolving the issue and will provide an update within 90 minutes.
The symptom(s) experienced are:
1. Slower running queries
We are working towards resolving the issue and will provide an update within 90 minutes.
This incident affected: Azure - East US 2 (Virginia) (Snowflake Data Warehouse (Database)).