AZURE - East US 2 (Virginia) - SI:20200717
Incident Report for Snowflake

Dear Customer,

Snowflake Engineering has completed the postmortem of this service incident, and a detailed Root Cause Analysis is made available on the Snowflake Community site.

We apologize for the service incident and the impact on your applications.

If you have any questions or difficulty accessing the site, please send feedback by submitting a support request via the Snowflake Community Site.

Thank you,

Snowflake Support

Posted Jul 24, 2020 - 11:53 PDT

The issue with performance degradation is resolved. All Snowflake Services are healthy.

We will post a Root Cause Analysis report within the next ten business days. We apologize for the inconvenience.

If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Community Site.
Posted Jul 17, 2020 - 10:31 PDT
We have identified the problem with the Snowflake Service that is affecting the overall performance of the deployment.

The symptom(s) experienced are:
1. Slower running queries

We are working towards resolving the issue and will provide an update within 90 minutes.
Posted Jul 17, 2020 - 10:16 PDT
This incident affected: AZURE - US East 2 (Virginia) (Snowflake Data Warehouse (Database)).