The Service Incident is now closed.

A Root Cause Analysis (RCA) will be posted within the next seven business days.

We apologize for the inconvenience caused by this incident.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.

We applied a fix to resolve the issue.

Symptom(s): Cannot access Snowflake
Incident Start Time: 19:09 PT November 17, 2020
Incident End Time: 19:25 PT November 17, 2020

We are now monitoring the system for any further recurrence of the problem. We will remain in this state for 60 minutes.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.

We are investigating an issue with Snowflake services.

Symptom(s): Cannot access Snowflake
Incident Start Time: 19:09 PT November 17, 2020

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.