AWS - US East (N. Virginia): INC0146924
Incident
Report for Snowflake
Postmortem
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site: https://community.snowflake.com/s/article/INC0146924
Resolved
Current status: We've rolled back the configuration change and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access Snowpark Container Services services that expose public ingress endpoints. Affected customers saw a certificate error.
Workaround: Affected customers could have worked around the issue by bypassing Transport Layer Security (TLS) verification.
Incident start time: 04:13 UTC November 19, 2025
Incident end time: 06:18 UTC November 19, 2025
Preliminary root cause: A configuration change for optimizing our infrastructure was incorrectly implemented, which caused a certificate error.
A root cause analysis (RCA) document will be published within five business days.
Customer experience: Customers hosted in the specified regions may have been unable to access Snowpark Container Services services that expose public ingress endpoints. Affected customers saw a certificate error.
Workaround: Affected customers could have worked around the issue by bypassing Transport Layer Security (TLS) verification.
Incident start time: 04:13 UTC November 19, 2025
Incident end time: 06:18 UTC November 19, 2025
Preliminary root cause: A configuration change for optimizing our infrastructure was incorrectly implemented, which caused a certificate error.
A root cause analysis (RCA) document will be published within five business days.
This incident affected: AWS - US East (N. Virginia) (Snowpark Container Services).