US West (Oregon): INC0110921
Incident
Report for Snowflake
Postmortem
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site:
https://community.snowflake.com/s/article/INC0110921
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified region would have experienced delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 23:09 UTC June 27, 2024
Preliminary root cause: A configuration update intended to improve efficiency in managing virtual warehouse resources resulted in performance degradation and warehouse resume delays for the specified region.
A root cause analysis (RCA) document will be published within seven business days.
Customer experience: Customers hosted in the specified region would have experienced delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 23:09 UTC June 27, 2024
Preliminary root cause: A configuration update intended to improve efficiency in managing virtual warehouse resources resulted in performance degradation and warehouse resume delays for the specified region.
A root cause analysis (RCA) document will be published within seven business days.
Investigating
Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 23:09 UTC June 27, 2024
Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 23:09 UTC June 27, 2024
This incident affected: AWS - US West (Oregon) (Snowflake Data Warehouse (Database)).