INC20000350
Incident
Report for Snowflake
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified region may have experienced delays when executing scheduled or manual tasks. Affected users may have seen tasks run slower than expected or fail.
Impact start time: 21:45 UTC November 12, 2026
Impact end time: 23:02 UTC November 12, 2026
Preliminary root cause: A subset of infrastructure responsible for task execution exhausted its resources, causing delays in task execution in the affected region.
A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.
Customer experience: Customers hosted in the specified region may have experienced delays when executing scheduled or manual tasks. Affected users may have seen tasks run slower than expected or fail.
Impact start time: 21:45 UTC November 12, 2026
Impact end time: 23:02 UTC November 12, 2026
Preliminary root cause: A subset of infrastructure responsible for task execution exhausted its resources, causing delays in task execution in the affected region.
A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.
Monitoring
Current status: Task execution latency has returned to pre-incident levels. We've increased the compute resources available to the affected systems as part of the mitigation, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified region may have experienced delays when executing scheduled or manual tasks. Affected users may have seen tasks run slower than expected or fail.
Impact start time: 21:45 UTC November 12, 2026
Impact end time: 23:02 UTC November 12, 2026
Preliminary root cause: A subset of infrastructure responsible for task execution exhausted its resources, causing delays in task execution in the affected region.
Customer experience: Customers hosted in the specified region may have experienced delays when executing scheduled or manual tasks. Affected users may have seen tasks run slower than expected or fail.
Impact start time: 21:45 UTC November 12, 2026
Impact end time: 23:02 UTC November 12, 2026
Preliminary root cause: A subset of infrastructure responsible for task execution exhausted its resources, causing delays in task execution in the affected region.
Investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 1 hour.
Customer experience: Customers hosted in the specified region may experience delays when executing scheduled or manual tasks. Affected users may see tasks run slower than expected or fail.
ETA: An ETA is not yet available. We'll provide one as soon as possible.
Workaround: There are currently no available workarounds for this issue.
Impact start time: 21:45 UTC November 12, 2026
Customer experience: Customers hosted in the specified region may experience delays when executing scheduled or manual tasks. Affected users may see tasks run slower than expected or fail.
ETA: An ETA is not yet available. We'll provide one as soon as possible.
Workaround: There are currently no available workarounds for this issue.
Impact start time: 21:45 UTC November 12, 2026
This incident affected: AWS - US West (Oregon) (Data Loading and Unloading).