AWS - US West (Oregon) - SI-20200916
Incident
Report for Snowflake
Postmortem
Dear Customer,
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis is made available on the Snowflake Community site.
https://community.snowflake.com/s/article/SI-20200916
We apologize for the service incident and the impact on your applications.
If you have any questions or difficulty accessing the Snowflake community site, please send feedback by submitting a support case via the Snowflake Community Site.
Thank you,
Snowflake Support
Resolved
The issue is now resolved. A detailed RCA will be posted in the next seven business days.
We apologize for the inconvenience caused by this incident.
If you have any questions or see any related issues, please open a support request ticket via the Snowflake Community Site.
We apologize for the inconvenience caused by this incident.
If you have any questions or see any related issues, please open a support request ticket via the Snowflake Community Site.
Monitoring
We applied a fix to resolve the issue with the Service:
- Cannot use Snowpipe services
Incident Start Time: 14:15 PT Sep 16, 2020
Incident End Time: 16:15 PT Sep 16, 2020
with the following symptom:
- Delay in the processing of data uploads by Snowpipe Service
We are now monitoring the system for any further recurrence of the problem, and we will be in this state for 30 minutes.
If you have any questions or see any related issues, please open a support request ticket via the Snowflake Community Site.
- Cannot use Snowpipe services
Incident Start Time: 14:15 PT Sep 16, 2020
Incident End Time: 16:15 PT Sep 16, 2020
with the following symptom:
- Delay in the processing of data uploads by Snowpipe Service
We are now monitoring the system for any further recurrence of the problem, and we will be in this state for 30 minutes.
If you have any questions or see any related issues, please open a support request ticket via the Snowflake Community Site.
Identified
We have identified the problem with the Snowflake Service that is interrupting the following services:
- Cannot use Snowpipe services
with the following symptom:
- Delay in processing of data uploads.
Incident Start Time: 14:15 PT Sep 16, 2020
We are working on mitigating the problem and will provide an update within the next 30 min or as soon as the issue is resolved.
- Cannot use Snowpipe services
with the following symptom:
- Delay in processing of data uploads.
Incident Start Time: 14:15 PT Sep 16, 2020
We are working on mitigating the problem and will provide an update within the next 30 min or as soon as the issue is resolved.
This incident affected: AWS - US West (Oregon) (Snowpipe (Data Ingestion)).