AZURE - US East 2 (Virginia): SI-20200806
Incident
Report for Snowflake
Postmortem
Dear Customer,
Snowflake Engineering has completed the postmortem of this service incident, and a detailed Root Cause Analysis is made available on the Snowflake Community site.
https://community.snowflake.com/s/article/SI-20200806
We apologize for the service incident and the impact on your applications.
If you have any questions or difficulty accessing the Snowflake community site, please send feedback by submitting a support request via the Snowflake Community Site.
Thank you,
Snowflake Support
Resolved
The issue with performance degradation is now resolved. All Snowflake Services are healthy.
We will post a Root Cause Analysis report within the next seven business days.
We apologize for the inconvenience. If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Lodge Portal.
We will post a Root Cause Analysis report within the next seven business days.
We apologize for the inconvenience. If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Lodge Portal.
Monitoring
We applied a fix to resolve the issue with:
1. Query failure
2. Query performance is slow
Incident Start Time: 08:45 PDT
Incident End Time: 09:25 PDT
We are now monitoring the system for any further recurrence of the problem, and we will be in this state for 30 minutes.
If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Lodge Portal.
1. Query failure
2. Query performance is slow
Incident Start Time: 08:45 PDT
Incident End Time: 09:25 PDT
We are now monitoring the system for any further recurrence of the problem, and we will be in this state for 30 minutes.
If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Lodge Portal.
Investigating
We are investigating an issue with one of the Snowflake services with the following symptoms:
1. Query failure
2. Query performance is slow
Incident Start Time: 08:45 PDT
We will provide more information as soon as we have identified the problem and or update with in the next 30 minutes.
1. Query failure
2. Query performance is slow
Incident Start Time: 08:45 PDT
We will provide more information as soon as we have identified the problem and or update with in the next 30 minutes.
This incident affected: Azure - East US 2 (Virginia) (Databases, Tables, and Views).