Snowflake Status

COMMUNITY SUPPORT

All Systems Operational

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Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - GovCloud (US-West) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Canada (Central) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - US East (Ohio) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - US East (N. Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - GovCloud (US-East) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - South America (São Paulo) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Ireland) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (London) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Paris) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Frankfurt) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Europe (Stockholm) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Mumbai) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Singapore) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Seoul) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Sydney) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Osaka) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

AWS - Asia Pacific (Tokyo) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - West US 2 (Washington) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - South Central US (Texas) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Central US (Iowa) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Canada Central (Toronto) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - East US 2 (Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - US Gov (Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - North Europe (Ireland) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - UK South (London) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - West Europe (Netherlands) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Switzerland North (Zürich) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - UAE North (Dubai) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Central India (Pune) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Southeast Asia (Singapore) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Japan East (Tokyo, Saitama) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Azure - Australia East (New South Wales) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - US Central 1 (Iowa) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - US East 4 (N. Virginia) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - Europe West 2 (London) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

GCP - Europe West 4 (Eemshaven) Operational

Snowflake Data Warehouse (Database) Operational

Snowpipe (Data Ingestion) Operational

Replication Operational

Snowsight Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

4 Deployments Affected: INC0072536

Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 18:10 UTC November 26, 2022
Incident end time: 23:53 UTC November 26, 2022
A root cause analysis (RCA) document will be published within seven business days.
Nov 26, 19:12 PST

Update - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 18:10 UTC November 26, 2022
Incident end time: 23:53 UTC November 26, 2022
Nov 26, 16:06 PST

Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features.
Incident start time: 18:10 UTC November 27, 2022
Incident end time: 23:53 UTC November 26, 2022
Nov 26, 16:02 PST

Identified - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 12:40 UTC November 26, 2022
Nov 26, 15:05 PST

Update - Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022
Nov 26, 14:02 PST

Update - Current status: We're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022
Nov 26, 12:01 PST

Investigating - Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.
Incident start time: 18:40 UTC November 26, 2022
Nov 26, 11:05 PST

Nov 25, 2022

4 Deployments Affected: INC0072526

Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you continue to experience issues, delete the cache file manually and restart the application. Reference this document for more information about how to locate the cache file: https://docs.snowflake.com/en/user-guide/python-connector-example.html#modifying-the-ocsp-response-file-cache-location
Customer experience: A subset of customers hosted in the specified regions may have experienced delays while attempting to connect to Snowflake via some of the Snowflake connectors and drivers. The .NET driver should not have been affected by this issue.
Incident start time: 13:40 UTC November 25, 2022
Incident end time: 16:45 UTC November 25, 2022
A root cause analysis (RCA) document will be published within seven business days.
Nov 25, 10:57 PST

Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. If you continue to experience issues, delete the cache file manually and restart the application. Reference this document for more information about how to locate the cache file: https://docs.snowflake.com/en/user-guide/python-connector-example.html#modifying-the-ocsp-response-file-cache-location
Customer experience: A subset of customers hosted in the specified regions may have experienced delays while attempting to connect to Snowflake via some of the Snowflake connectors and drivers. The .NET driver should not have been affected by this issue.
Incident start time: 13:40 UTC November 25, 2022
Incident end time: 16:45 UTC November 25, 2022
Nov 25, 09:00 PST

Update - Current status: We're continuing to investigate to determine the source of the issue. Currently, the investigation is focused on systems that are responsible for validating the status of certificates. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may experience delays while attempting to connect to Snowflake via some of the Snowflake connectors and drivers. The .NET driver should not be affected by this issue.
Incident start time: 13:40 UTC November 25, 2022
Nov 25, 08:00 PST

Update - Current status: We're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to connect to Snowflake via the Snowflake Drivers.
Incident start time: 12:41 UTC November 25, 2022
Nov 25, 06:51 PST

Investigating - Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 12:41 UTC November 25, 2022
Nov 25, 05:56 PST

Nov 24, 2022

No incidents reported.

Nov 23, 2022

2 Deployments Affected: INC0072475

Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: A subset of customers hosted in the specified regions may have been unable to access or use Snowflake services and features. Additionally, affected customers may have been unable to cancel or abort their queries. Please retry any queries that experienced a failure during the issue.
Incident start time: 16:00 UTC November 23, 2022
Incident end time: 22:55 UTC November 23, 2022
A root cause analysis (RCA) document will be published within seven business days.
Nov 23, 17:28 PST

Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: A subset of customers hosted in the specified regions may have been unable to access or use Snowflake services and features. Additionally, affected customers may have been unable to cancel or abort their queries.
Incident start time: 16:00 UTC November 23, 2022
Incident end time: 22:55 UTC November 23, 2022
Nov 23, 14:58 PST

Update - Current status: We're continuing to develop and implement a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features. Additionally, affected customers may be unable to cancel or abort their queries.
Incident start time: 16:00 UTC November 23, 2022
Nov 23, 14:01 PST

Identified - Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features. Additionally, affected customers may be unable to cancel or abort their queries.
Incident start time: 16:00 UTC November 23, 2022
Nov 23, 13:00 PST

Update - Current status: We're continuing to investigate the issue with Snowflake Data Cloud. Currently, our investigation is focused on a subset of Cloud Services layer systems that are not successfully entering or leaving active service rotation. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features. Additionally, affected customers may be unable to cancel or abort their queries.
Incident start time: 16:00 UTC November 23, 2022
Nov 23, 12:08 PST

Update - Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Incident start time: 16:00 UTC November 23, 2022
Nov 23, 11:09 PST

Update - Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Incident start time: 16:00 UTC November 23, 2022
Nov 23, 10:10 PST

Update - Current status: We're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Incident start time: 16:00 UTC November 23, 2022
Nov 23, 09:08 PST

Update - Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Incident start time: 16:12 UTC November 23, 2022
Nov 23, 08:48 PST

Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: A subset of customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Incident start time: 16:00 UTC November 23, 2022
Nov 23, 08:20 PST

Azure - West US 2 (Washington): INC0072471

Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.
Incident start time: 13:30 UTC November 23, 2022
Incident end time: 14:50 UTC November 23, 2022
A root cause analysis (RCA) document will be published within seven business days.
Nov 23, 07:52 PST

Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.
Incident start time: 13:30 UTC November 23, 2022
Incident end time: 14:50 UTC November 23, 2022
Nov 23, 07:18 PST

Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features.
Incident start time: 14:58 UTC November 23, 2022
Nov 23, 07:04 PST

Nov 22, 2022

GCP - Europe West 4 (Eemshaven): INC0072418

Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.
Incident start time: 18:55 UTC November 22, 2022
Incident end time: 21:32 UTC November 22, 2022
A root cause analysis (RCA) document will be published within seven business days.
Nov 22, 14:21 PST

Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.
Incident start time: 18:55 UTC November 22, 2022
Incident end time: 21:32 UTC November 22, 2022
Nov 22, 13:01 PST

Update - Current status: We're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:55 UTC November 22, 2022
Nov 22, 12:54 PST

Update - Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:55 UTC November 22, 2022
Nov 22, 11:54 PST

Investigating - Current status: We're investigating a potential issue with Snowflake Data Cloud. We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:55 UTC November 22, 2022
Nov 22, 11:02 PST

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

AWS - US East (Ohio): INC0072167

Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the region executing COPY INTO and MERGE INTO queries may have encountered query failures and may have experienced ingestion delays using Snowpipe.
Incident start time: 23:28 UTC November 16, 2022
Incident end time: 03:31 UTC November 17, 2022
A root cause analysis (RCA) document will be published within ten business days.
Nov 16, 20:23 PST

Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the region executing COPY INTO and MERGE INTO queries may encounter query failures and may experience ingestion delays using Snowpipe.
Incident start time: 23:28 UTC November 16, 2022
Nov 16, 19:23 PST

Nov 15, 2022

Azure - West Europe (Netherlands): INC0071991

Postmortem - Read details
Nov 29, 11:51 PST

Resolved - Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.
Incident start time: 18:19 UTC November 14, 2022
Incident end time: 06:43 UTC November 15, 2022
A root cause analysis (RCA) document will be published within ten business days.
Nov 15, 00:24 PST

Monitoring - Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.
Incident start time: 18:19 UTC November 14, 2022
Incident end time: 06:43 UTC November 15, 2022
Nov 14, 23:14 PST

Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. The investigations are focussed on the Load Balancer service(s). We'll provide another update within 4 hours.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:19 UTC November 14, 2022
Nov 14, 22:48 PST

Update - Current status: We're continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. We'll provide another update within 4 hours.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:19 UTC November 14, 2022
Nov 14, 18:50 PST

Identified - Current status: We've identified an issue with a third-party service provider, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 2 hours.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:19 UTC November 14, 2022
Nov 14, 16:53 PST

Update - Current status: We're continuing to investigate the issue with Snowflake Data Cloud. Currently, the investigation is focused on a potential third-party load-balancing issue. We'll provide another update within two hours.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:19 UTC November 14, 2022
Nov 14, 14:58 PST

Update - Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:19 UTC November 14, 2022
Nov 14, 11:54 PST

Update - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.
Incident start time: 18:19 UTC November 14, 2022
Nov 14, 11:07 PST