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COMMUNITY SUPPORT STATUS API

All Systems Operational

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Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - GovCloud (US-West) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - US West (Commercial Gov - Oregon) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Canada (Central) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - US East (Ohio) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - US East (N. Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - GovCloud (US-East) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS GovCloud - DoD Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - South America (São Paulo) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Ireland) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Paris) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Zürich) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Frankfurt) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Europe (Stockholm) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Africa (Cape Town) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Mumbai) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Singapore) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Jakarta) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Seoul) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Sydney) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Osaka) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
AWS - Asia Pacific (Tokyo) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - West US 2 (Washington) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - South Central US (Texas) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Central US (Iowa) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Canada Central (Toronto) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - East US 2 (Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - US Gov (Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Mexico (Central) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - North Europe (Ireland) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - UK South (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - West Europe (Netherlands) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Switzerland North (Zürich) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - UAE North (Dubai) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Central India (Pune) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Southeast Asia (Singapore) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Central Korea (Seoul) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Japan East (Tokyo, Saitama) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Azure - Australia East (New South Wales) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - US Central 1 (Iowa) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - US East 4 (N. Virginia) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 2 (London) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 4 (Eemshaven) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Europe West 3 (Frankfurt) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
GCP - Middle East (Dammam) Operational
Databases, Tables, and Views Operational
Virtual Warehouses Operational
Data Loading and Unloading Operational
Applications Operational
Snowpark Container Services Operational
Security and Privacy Features Operational
AI and ML Operational
Organization and Account Management Operational
Listings and Collaboration Operational
Alerts and Notifications Operational
Developer Tools Operational
Business Continuity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Snowsight Service Update Jul 25, 2025 10:00-10:30 PDT

As part of our efforts to improve Snowflake’s cloud data platform, Snowsight (the new web interface) will be undergoing planned maintenance to update the service for improved performance and resiliency.

How will this affect my service?
During the stated maintenance window, Snowsight may become unavailable for up to 30 minutes. During that time, Snowflake’s classic web interface will remain available. Other Snowflake services and features, including queries, will not be affected by the maintenance.
Posted on Jul 10, 2025 - 16:14 PDT
Jul 18, 2025
Snowsight Service Update
Completed - The scheduled maintenance has been completed.
Jul 18, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 10:00 PDT
Scheduled - As part of our efforts to improve Snowflake’s cloud data platform, Snowsight (the new web interface) will be undergoing planned maintenance to update the service for improved performance and resiliency.

How will this affect my service?
During the stated maintenance window, Snowsight may become unavailable for up to 30 minutes. During that time, Snowflake’s classic web interface will remain available. Other Snowflake services and features, including queries, will not be affected by the maintenance.
Jul 10, 16:11 PDT
Jul 17, 2025
Azure - North Europe (Ireland): INC0138758
Resolved - Current status: We monitored the environment and confirmed that the service has been restored. If you experience additional issues or have questions, please open a support case.

Customer experience: Customers hosted in the specified regions may have been intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may have seen HTTP 5xx errors. As the issue was intermittent in nature, attempting to reload the page may have succeeded.


Incident start time: 11:30 UTC July 17, 2025
Incident end time: 16:46 UTC July 17, 2025

Preliminary root cause: A subset of infrastructure that facilitates routing Snowsight requests encountered an issue, which intermittently impacted the Snowsight service.

A root cause analysis (RCA) document will be published within seven business days.
Jul 17, 11:01 PDT
Monitoring - Current status: We've identified the source of the issue, and we've implemented a fix to restore service. We're monitoring the environment to confirm all services are functioning properly. We'll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified regions may have been intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may have seen HTTP 5xx errors. As the issue is intermittent in nature, attempting to reload the page may have succeeded.


Incident start time: 11:30 UTC July 17, 2025
Incident end time: 16:46 UTC July 17, 2025

Preliminary root cause: A subset of infrastructure that facilitates routing Snowsight requests encountered an issue, which intermittently impacted the Snowsight service.
Jul 17, 10:19 PDT
Update - Current status: We're continuing to investigate the issue and are focused on isolating the source of the errors to identify a remediation.
We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may see HTTP 5xx errors. As the issue is intermittent in nature, attempting to reload the page may succeed.


Incident start time: 11:30 UTC July 17, 2025
Jul 17, 09:01 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be intermittently unable to access or use Snowflake services and features using Snowsight. Affected users may see HTTP 503, 504, or 500 errors. As the issue is intermittent in nature, attempting to reload the page may succeed.
Jul 17, 08:04 PDT
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
AWS - US West (Oregon): INC0138172
Postmortem - Read details
Jul 18, 13:58 PDT
Resolved - Current status: We monitored the environment and confirmed that the service has been restored. If you experience additional issues or have questions, please open a support case.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

Incident start time: 19:40 UTC July 10, 2025
Incident end time: 20:20 UTC July 10, 2025

Preliminary root cause: We determined that a recent feature implementation caused a performance degradation in a subset of infrastructure responsible for Snowsight. As part of the deployment process, traffic was temporarily rerouted; however, a misconfiguration prevented requests from being processed as expected and resulted in customers being unable to access the service.

A root cause analysis (RCA) document will be published within seven business days.
Jul 10, 14:43 PDT
Monitoring - Current status: We identified that a change related to a recent feature implementation degraded the infrastructure responsible for Snowsight and prevented requests from completing successfully. We rerouted traffic through healthy infrastructure to mitigate impact, and we're continuing to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

Incident start time: 19:40 UTC July 10, 2025
Incident end time: 20:20 UTC July 10, 2025

Preliminary root cause: We determined that a recent feature implementation caused a performance degradation in a subset of infrastructure responsible for Snowsight. As part of the deployment process, traffic was temporarily rerouted; however, a misconfiguration prevented requests from being processed as expected and resulted in customers being unable to access the service.
Jul 10, 14:01 PDT
Investigating - Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

Incident start time: 19:33 UTC July 10, 2025
Jul 10, 12:58 PDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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