All Systems Operational

About This Site

Welcome to Snowflake's home for real-time and historical data on system performance.

AWS - US West (Oregon) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - Canada (Central) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - US East2 (Ohio) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - US East (N. Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - Europe (Ireland) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - Europe (Frankfurt) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - Asia Pacific (Mumbai) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - Asia Pacific (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - Asia Pacific (Sydney) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AWS - Japan (Tokyo) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - US West2 Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - Canada Central (Toronto) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - US East 2 (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - US Gov Virginia (Virginia) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - West Europe (Netherlands) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - Switzerland North Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - Southeast Asia (Singapore) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
AZURE - Australia East (New South Wales) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
GCP - US (Central 1) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
GCP - Europe (West-2) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
GCP - Europe (West 4) Operational
Snowflake Data Warehouse (Database) Operational
Snowpipe (Data Ingestion) Operational
Replication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
Resolved - The Service Incident is now closed.

A Root Cause Analysis (RCA) will be posted within the next ten business days.

We apologize for the inconvenience caused by this incident.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Nov 18, 13:39 PST
Monitoring - We applied a fix to resolve the issue.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020
Incident End Time: 10:30 PT November 18, 2020

We are now monitoring the system for any further recurrence of the problem. We will remain in this state for 60 minutes.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Nov 18, 12:42 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're continuing to work closely with Azure Engineering to mitigate the problem.

Update:
The AZURE team is continuing to identify the faulty machine causing the degraded performance with query execution.

Snowflake engineering has not observed any new incidents in the past 3 hours.

Customer Action:
Please continue to run your workloads and monitor the progress closely before starting the next workload. The workloads may take longer than usual to complete.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or update within 60 minutes.
Nov 18, 11:07 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're continuing to work closely with Azure Engineering to mitigate the problem.

Update:
AZURE team has narrowed down the problem to one cluster of machines causing the degraded performance with query execution. AZURE engineering is now taking steps to fix the issue.

Snowflake engineering did not observe any new incidents in the past 90 minutes.

Customer Action:
Please continue to run your workloads and monitor the progress closely before starting the next workload. The workloads may take longer than usual to complete.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 60 minutes.
Nov 18, 09:06 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're continuing to work closely with Azure Engineering to mitigate the problem.

Update:
AZURE team has identified a potential problem with one machine causing the degraded performance with query execution. AZURE engineering is now taking steps to fix the issue.

Customer Action:
Please continue to run your workloads and monitor the progress closely before starting the next workload. The workloads may take longer than usual to complete.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 60 minutes.
Nov 18, 07:55 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're continuing to work closely with Azure Engineering to mitigate the problem.

Update:
According to our findings, the query performance problem is intermittent. The queries may run successfully on subsequent automatic retries or when re-running the queries manually.

Customer Action:
Please continue to run your workloads and monitor the progress closely before starting the next workload. The workloads may take longer than usual to complete.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 60 minutes.
Nov 18, 06:52 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're continuing to work closely with Azure Engineering to mitigate the problem.

According to our findings, the query performance problem is intermittent. The queries may run successfully on subsequent automatic retries or when re-running the queries manually.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Nov 18, 06:06 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're continuing to work closely with Azure Engineering to mitigate the problem.

According to our findings, the query performance problem is intermittent. The queries may run successfully on subsequent automatic retries or when re-running the queries manually.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Nov 18, 05:35 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're continuing to work closely with Azure Engineering to mitigate the problem.

According to our findings, the query performance problem is intermittent. The queries may run successfully on subsequent automatic retries or when re-running the queries manually.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Nov 18, 04:39 PST
Update - We have identified the problem with the AZURE Platform resulting in the degraded performance of Snowflake Services. We're working closely with Azure Engineering to mitigate the problem.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Nov 18, 04:03 PST
Update - We have identified the problem with the AZURE Platform that is resulting in degraded performance of Snowflake Services.

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Nov 18, 03:33 PST
Identified - We have identified the problem with the Snowflake Service that is causing the following symptom:

Symptom(s): query failures, performance degradation
Incident Start Time: 02:00 PT November 18, 2020

We are working on mitigating the problem. We will update the status as soon as the issue is resolved or provide an update within 30 minutes.
Nov 18, 03:02 PST
Investigating - We are investigating an issue with Snowflake services.

Symptom(s): degraded query performance and query failures
Incident Start Time: 02:00 PT November 18, 2020

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Nov 18, 02:25 PST
Nov 17, 2020
Resolved - The Service Incident is now closed.

A Root Cause Analysis (RCA) will be posted within the next seven business days.

We apologize for the inconvenience caused by this incident.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Nov 17, 20:40 PST
Monitoring - We applied a fix to resolve the issue.

Symptom(s): Cannot access Snowflake
Incident Start Time: 19:09 PT November 17, 2020
Incident End Time: 19:25 PT November 17, 2020

We are now monitoring the system for any further recurrence of the problem. We will remain in this state for 60 minutes.

If you have any questions or experience any related issues, please open a support case via the Snowflake Community Site.
Nov 17, 19:34 PST
Investigating - We are investigating an issue with Snowflake services.

Symptom(s): Cannot access Snowflake
Incident Start Time: 19:09 PT November 17, 2020

We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
Nov 17, 19:21 PST
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.